Job Description:

Sales Administrator | Gateshead (Team Valley) | Office Based | Temp to Perm | Immediate Start

Are you an organised, customer-focused administrator who enjoys working in a busy environment and keeping things moving? We're recruiting for a Sales Administrator to join a friendly and supportive team within a well-established business based in Gateshead. This is a varied, customer-facing role where you'll provide essential administrative and order processing support, manage customer orders and ensure everything runs smoothly through to delivery.

You'll be communicating with customers, suppliers and internal teams every day, providing updates, answering queries and keeping orders on track.

If you enjoy customer service, administration and coordinating multiple tasks, this could be a great opportunity to develop your career within a successful and growing business.

✨ What's in it for you?

• 💰 £25,350 starting salary, rising to £26,810 inclusive of bonus upon securing a permanent position
• 🔄 Temp-to-perm opportunity
• 🚀 Immediate start available
• 🕘 Monday to Friday, 8:30am-5:00pm (37.5 hours per week)
• 🚗 Free on-site parking
• 📚 Full training provided
• 📈 Career development opportunities
• 🤝 Friendly and supportive team environment
• 🎉 Regular team socials and celebrations
• ☕ Great on-site facilities, including a tuck shop and a kettle that's always on!

💙 Why Join?

You'll be joining a lovely, supportive team where people genuinely look after each other. There's a friendly atmosphere, plenty of support and a real team spirit - with a tuck shop 🍫, the kettle always on ☕, and regular team socials and celebrations. It's a workplace where everyone pitches in, supports one another and celebrates each other's successes. 🎉

This is a great opportunity to build your experience across sales support, customer service and order administration, with the potential to secure a permanent position and develop your career. If you're looking for a role where you can use your organisation, communication and customer service skills while working with a genuinely great team, we'd love to hear from you!

📋 About the Role

As a Sales Administrator, you'll play an important role in supporting the sales and customer journey, ensuring orders are processed accurately and customers are kept informed every step of the way.

Your responsibilities will include:

• Preparing and processing customer quotations and orders
• Providing customers with regular updates on their orders
• Responding to customer queries by telephone and email
• Coordinating stock availability and delivery arrangements
• Liaising with suppliers, manufacturers and internal teams
• Monitoring orders through to completion
• Resolving queries and helping to ensure any issues are dealt with promptly
• Updating internal systems and maintaining accurate customer and order records
• Uploading and maintaining relevant documentation
• Providing general administrative and sales support to the wider team
• Ensuring every customer receives a professional and positive experience

👋 About You

We're looking for someone who is organised, proactive and confident dealing with customers. You'll ideally have experience in a sales administration, customer service, order processing or general administration role.

You'll also have:

• Excellent communication skills, both written and verbal
• Strong attention to detail and a high level of accuracy
• Confidence communicating with customers by phone and email
• The ability to manage multiple tasks and priorities
• Good IT skills and confidence learning new systems
• A proactive, solutions-focused approach
• The ability to work effectively as part of a busy team
• A genuine commitment to providing excellent customer service

🌟 What Office Angels Offers You

When you work with Office Angels, you'll benefit from:

• 28 days paid annual leave (accrued weekly)
• Exclusive discount vouchers for high-street brands
• Eye care vouchers
• Pension scheme options

Please note: Due to the volume of applications received, we are unable to provide individual feedback to all applicants. If your application is successful, a member of our team will be in touch. Reasonable adjustments are available throughout the recruitment process.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.