Job Description:

Sales Administrator

Location: Slough (Office based, Mon-Fri 9am-5pm)

Job Type: Full-time, Permanent

The Opportunity

Osprey Engineering Solutions is delighted to be recruiting on behalf of a well-established and growing machinery supplier based in Slough. Our client has built a strong reputation for quality products and excellent customer service, and they are now looking for an organised and proactive Sales Administrator to join their friendly team and support their busy sales operation.

The Role

As Sales Administrator, you will be the backbone of the sales team, ensuring the smooth running of day-to-day sales operations. The role is varied and fast-paced, covering everything from order processing and quotations to customer liaison and coordination with internal departments.

Responsibilities:

• Processing sales orders accurately and efficiently from receipt through to delivery
• Preparing and issuing quotations, proposals, and sales documentation
• Acting as a first point of contact for customer enquiries by phone and email
• Maintaining and updating the CRM system with accurate customer and sales data
• Liaising with warehouse, logistics, and service teams to coordinate deliveries and resolve order issues
• Tracking order progress and keeping customers informed of delivery timescales
• Producing regular sales reports and supporting month-end reporting
• Handling invoicing queries in conjunction with the accounts team
• Providing general administrative support to the sales team

About You

• Previous experience in a sales administration, sales support, or similar office-based role
• Excellent organisational skills and the ability to manage multiple priorities
• Strong written and verbal communication skills with a confident telephone manner
• High attention to detail and accuracy
• Good working knowledge of Microsoft Office, particularly Excel, Word, and Outlook