Job Description:

ROLE: Sales Administrator
HOURS: 37.5 Monday - Friday 08:00 - 16:00 - 6mth FTC
SALARY: £12.93 p/hr plus excellent benefits
BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
BASE: Site Based - Vista Panels, Prenton

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

We are delighted to be recruiting for an experienced Sales Administrator to support the Sales office and wider business on a 6 Month fixed term contract based at Vista, part of the Eurocell Group of companies in Prenton.

This role focuses on providing a positive customer experience, while supporting production planning, order processing and operational efficiency.

WHAT OUR SALES ADMINISTRATORS DO:

• Collaborate effectively with sales, production, and operations teams to achieve business objectives
• Process customer and online orders accurately and efficiently
• Manage order administration, including amendments, scheduling, and capacity planning
• Resolve order queries, discrepancies, and outstanding issues promptly
• Maintain pricing, quotations, proformas, and production schedules to support operational efficiency
• Respond promptly and professionally to customer enquiries via phone and email
• Build strong customer relationships through a proactive, responsive, and solutions-focused approach

WHAT WE NEED FROM OUR SALES ADMINISTRATORS:

• Excellent attention to detail and accuracy in data entry and order processing
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Confident communication skills, both written and verbal
• Good IT skills, including experience with order processing systems and Microsoft Office
• Ability to understand and optimise cutting layouts for flat panels - training provided
• Strong problem-solving skills and the ability to chase and resolve queries effectively

WHAT WE OFFER OUR SALES ADMINISTRATORS:

• You will be rewarded with a very competitive basic salary
• 25 days holiday, plus statutory holidays - normally 33 days in total each year
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefit
• Free Life Assurance Plan of 3x your Annual Salary
• Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well-known online and high street retailers
• A blend of training, including e-learning and on the job training to help your career development
• Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
• Colleague Referral Programme; we pay you for successfully referring people to join our team
• Excellent opportunities to grow with us, and progress your career