Job Description:

In a Nutshell…

We have an exciting opportunity for a Sales Consultant to join our team within Vistry East Yorkshire, at our Garforth site. As our Sales Consultant, you will be the face of the development, guiding customers through every step of purchasing a new build home. You'll deliver exceptional customer service, manage the full sales process from initial enquiry to legal completion, and work proactively to achieve sales targets while maintaining the highest standards of professionalism.

We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

Let's cut to the chase, what's in it for you…

• Competitive basic salary and annual bonus
• Salary sacrifice car scheme available to all employees
• Up to 39 days annual leave plus bank holidays
• Mileage Allowance
• 2 Volunteering days per annum
• Private medical insurance, with employee paid cover
• Enhanced maternity, paternity and adoption leave
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Share save and share incentive schemes
• Christmas company shutdown
• Employee rewards portal with many more benefits…

In return, what we would like from you…

• Behave in line with our company values - Integrity, Caring and Quality
• Strong customer service background, ideally in a sales environment.
• Excellent communication and interpersonal skills.
• Ability to manage multiple customers and tasks in a fast-paced environment.
• Proactive approach with strong problem-solving skills.
• Confident negotiation and closing ability.
• High attention to detail and strong organisational skills.
• Professional, confident, and customer focused.
• Driven, target oriented, and self-motivated.
• Team player with a positive, can-do attitude.
• Flexible approach to working hours, including weekends.
• Passionate about delivering exceptional customer experiences.
• Full UK driving licence often required
• Weekend working required

Desirable…

• Experience within the new homes or property sector.
• Understanding of the residential conveyancing process.
• Knowledge of Dynamics 365 system.

More about the Sales Consultant role…

• Customer Engagement & Experience
  • Welcome all visitors to the development, providing a warm, professional first impression.
  • Build strong relationships with prospective buyers, understanding their needs and offering tailored solutions.
  • Deliver high-quality home demonstrations and development tours.
  • Maintain consistent communication with customers throughout the buying journey, ensuring a seamless and positive experience.
• Sales Process Management
  • Manage all leads from enquiry through to reservation and legal completion.
  • Conduct sales appointments, qualifying customers effectively and progressing them through the sales pipeline.
  • Prepare reservation documentation, ensure accuracy, and comply with all company processes.
  • Work closely with solicitors, mortgage advisors, and other stakeholders to progress sales efficiently.
  • Proactively manage cancellations and work to retain and recover sales where possible.
• Site & Administration
  • Ensure the sales office, show homes, and marketing suite are presented to the highest standard daily.
  • Maintain accurate records, CRM updates, and reporting as required by the business.
  • Work collaboratively with site managers, construction teams, and customer care colleagues.
  • Attend weekly build meetings to review progress and ensure sales and construction alignment.
  • Comply with all Health & Safety policies and ensure visitors follow site procedures.
• Performance & Targets
  • Achieve monthly sales targets in line with the company's objectives.
  • Monitor market trends, competitor activity, and local demand to support sales strategies.
  • Promote additional products and incentives (e.g., Part Exchange, Assisted Move, Smooth Move) where suitable.

Finally, let's tell you a bit more about us…

We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.

Join us in making Vistry.

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