Job Description:

Sales & Operations Coordinator – Portuguese Speaker

Full-Time | Permanent | £28,000 + Monthly Bonus

Are you an organised and confident communicator who thrives in a fast-paced environment? Do you enjoy working as part of a close-knit team where your contribution truly matters?

We are currently recruiting a Sales & Operations Coordinator (Portuguese speaking) to join our friendly, family-run business.

The Role

This is a varied and rewarding position where you will support sales, customer service, operations, and compliance, helping to ensure the smooth day-to-day running of the business.

Sales, Customer Service & Marketing

• Handling customer enquiries via email, phone, WhatsApp, and other communication channels

• Providing professional and friendly support to convert enquiries into orders

• Processing sales orders accurately and efficiently

• Assisting with sales and marketing initiatives to maximise revenue

Operations & Logistics

• Supporting the coordination of drivers, vehicles, warehousing, and lifting equipment

• Arranging local and international deliveries and collections

• Liaising with carriers and courier partners

• Ensuring services are delivered efficiently and in line with company procedures

Compliance & Governance

• Supporting regulatory and legal compliance

• Maintaining company standards, policies, and procedures

• Assisting with operational oversight and supervision

Systems, Safety & Security

• Using and safeguarding company systems, software, and equipment

• Supporting strong cyber and physical security practices

• Promoting health, safety, and wellbeing in the workplace

About You

We are looking for someone who:

• Is fluent in Portuguese (spoken and written)

• Works well under pressure in a busy, fast-paced environment

• Can multitask and prioritise effectively

• Has excellent attention to detail

• Is a confident and professional communicator

• Is a team player with a positive attitude

• Takes pride in delivering excellent customer service

Experience in sales support, customer service, operations, or administration would be beneficial, but attitude, reliability, and willingness to learn are just as important.

Working Hours & Benefits

• Monday to Friday – 8:00am to 5:00pm

• Full-time, permanent position

• Salary: circa £28,000

• Monthly performance bonus

• On-site parking

• Competitive benefits package

• Supportive family-run working environment