Job Description:

Sales Progressor Administrator

Location: Norfolk
Salary: £35,000 per annum
Job Type: Full-Time, Permanent

About the Company

Our client is a well-established and respected house builder in Norfolk, renowned for delivering high-quality homes and exceptional customer service. Due to continued growth, they are seeking an organised and proactive Sales Progressor Administrator to join their team and support the smooth progression of property sales from reservation through to legal completion.

The Role

As a Sales Progressor Administrator, you will be responsible for managing the sales progression process across a portfolio of new-build homes. Acting as the key liaison between purchasers, solicitors, mortgage advisers, estate agents, and the internal sales team, you will ensure transactions move forward efficiently and provide an outstanding customer experience throughout the buying journey.

Key Responsibilities

• Progress new-build property sales from reservation to completion.
• Maintain regular contact with purchasers to provide updates and support throughout the buying process.
• Liaise with solicitors, mortgage brokers, estate agents, and financial advisers to monitor transaction progress.
• Identify and proactively resolve issues that may delay exchanges or completions.
• Track key milestones and maintain accurate records within the CRM system.
• Produce reports on sales progression and forecast completion dates.
• Support the Sales and Customer Care teams in delivering a seamless customer experience.
• Ensure all documentation is completed accurately and within required timescales.

About You

• Previous experience in sales progression, conveyancing, estate agency administration, property administration, or a similar role.
• Strong understanding of the UK property transaction process.
• Excellent communication and relationship-building skills.
• Highly organised with the ability to manage multiple transactions simultaneously.
• Strong attention to detail and problem-solving abilities.
• Proficient in Microsoft Office and CRM systems.
• A professional, customer-focused approach.

What's on Offer

• Salary of £35,000 per annum.
• Opportunity to join a successful and growing regional house builder.
• Supportive and collaborative working environment.
• Long-term career development opportunities.
• The chance to play a key role in delivering customers' dream homes.

If you have experience within the property sector and enjoy managing the sales process from reservation through to completion, we'd love to hear from you.