Job Description:

Sales Administrator

• Location: Carlisle, Cumbria

• Hours: Monday to Friday, 8:30am – 5:30pm

• Position Type: Full-time, Permanent

Ready for your next career milestone? If you are a collaborative, organised, and detail-focused professional who thrives in a friendly, social environment, we want to hear from you!

About Gemini

At Gemini (part of the Global 4 group), we support businesses across the UK with a comprehensive range of technology solutions—from cloud telephony and IT services to renewable energy and security. Our mission is simple: solve our customers’ technology challenges by delivering the right solutions and providing best-in-class service.

We proudly maintain a near-five-star Trustpilot rating, backed by ISO accreditations and incredible client retention. Backed by significant growth, we are expanding our thriving Sales Administration team. This is a fantastic opportunity for someone eager to develop their expertise, take on fresh challenges, and build a long-term career in a supportive, forward-thinking business.

The Role: What You’ll Do

As a vital member of our Sales Administration team, you will ensure the smooth, efficient running of our sales function and help deliver an exceptional customer experience.

Your day-to-day will involve:

• Order & Workflow Coordination: Confirm and process new orders, raise purchase orders, and coordinate with the Sales, Projects, and Service Desk teams to track support tickets.

• Data Integrity & Reporting: Quality-check documentation and CRM entries for accuracy, manage reporting for deal progression, and maintain up-to-date customer databases.

• Communication Hub: Manage departmental inboxes, handle incoming calls for the Sales department, and collaborate with internal teams to ensure a seamless client onboarding journey.

• Team Support: Schedule internal meetings, manage room bookings, update quotations, and provide general administrative support to keep the wider sales function moving forward.

What We Are Looking For

We welcome applications from individuals who bring a positive attitude and a passion for teamwork. To thrive in this role, you will need:

• Superb Organisation: The ability to prioritize workloads, multitask, and stay calm under pressure in a fast-paced environment.

• Great Communication: Strong listening and interpersonal skills, with the confidence to collaborate effectively across different departments.

• Technical Aptitude: Proficiency in everyday IT tools, including MS Office (Word, Excel, PowerPoint, and Outlook).

• A Sharp Eye: High attention to detail and comfortable, confident numerical skills.

Why Join Us? (The Perks)

We believe in investing in our people, celebrating success, and having plenty of fun along the way. Our competitive benefits package includes:

• Work-Life Balance: 25 days holiday (plus bank holidays), additional leave based on length of service, and a Buy & Sell holiday scheme.

• Financial & Future Security: Company Growth Share Options Scheme and Death in Service benefit.

• Socials & Culture: Weekly "Friday Fridge," company lunches, fun team incentives, and an Employee Recognition Scheme featuring exciting days out.

• Perks & Rewards: 50% off our Broadband (free after two years), a £1,000 Refer-a-Friend scheme, and a £250 "Bright Ideas" incentive for innovation.

• Giving Back: Paid charity leave to support causes close to your heart.

To Apply

If you are ready to shine in a rewarding role with a clear path for growth, apply today with your updated CV!