Job Description:
We are looking for an experienced Salesforce Solution Architect with experience of the Salesforce Industries(SFI/Vlocity) platform, within the Insurance domain.
- Strong expertise in the Salesforce Platform, including:
- Sales /Service Cloud
- Experience Cloud
- Salesforce data model and security model
- Role hierarchy, sharing rules, profiles/permission sets
- DevOps, release management, and deployment processes
OmniStudio / Vlocity
- Hands-on experience with OmniStudio (Vlocity), including:
- OmniScripts
- Integration Procedures
- DataRaptors
- FlexCards
- Experience designing digital journeys and guided processes for insurance use cases.
Integration / MuleSoft
- Strong experience in integration architecture and MuleSoft (Preferred) .
- Experience designing and implementing:
- REST/SOAP APIs
- Event-driven and batch integration patterns
- Real-time and asynchronous integrations
- Data synchronisation and middleware orchestration
- Ability to define integration patterns, error handling, monitoring, and security controls.
Preferred Skills
- Experience with Salesforce Financial Services Cloud or Insurance-specific Salesforce implementations.
- Familiarity with CRM Analytics, Salesforce Shield, and data governance considerations.
- Knowledge of enterprise architecture principles and integration best practices.
- Experience working in Agile delivery environments.
Key Competencies
- Strong solution architecture and problem-solving skills
- Excellent communication and stakeholder engagement
- Ability to lead technical workshops and architecture discussions
- Strong documentation and governance capability
Domain – Insurance . Environment : Vlocity/Managed package environment
Ideally – 1 to 2 days/week in London office, but this can be flexible.