Job Description:

To ensure work is allocated, completed and shut down in a timely manner to meet the client and family’s requirements.

Key Accountabilities

• Managing workflow and sequencing of property maintenance orders.
• Scheduling operative’s diaries.
• Liaising with and managing sub-contractors.
• Ensuring that the client database is up-to-date with correct information
• Process documents ensuring all correspondence is dealt with accurately, efficiently and in a timely manner
• Ability to work dynamically in a fast-paced environment
• Assist colleagues and management with additional tasks as and when required

Knowledge & Experience

• Experience working within a customer helpdesk environment would be an advantage
• Previous experience in a scheduling role.
• Experience in delivering client focused solutions
• Experience of working with MS office would be advantageous

Desirable skills:

• Effective communication both verbal and written with a professional approach
• High attention to detail
• Understanding the importance of excellent customer service
• A Team Player who can work well as part of a team

If you are a strong Administrator with great Customer Service Skills then please apply now with your CV.