Job Description:

Scheme Manager

Location: Milton Keynes

Rate:
£21.55 per hour

PAYE Contract:

Temporary

Your New Company

You will be joining a leading provider of Retirement Living services, committed to supporting older people to live independently in safe, welcoming and vibrant communities. The organisation is recognised for its resident-centred approach and commitment to delivering high-quality housing and support services.

Your New Role

As a Scheme Manager, you will be responsible for the day-to-day management of a Retirement Living scheme in Milton Keynes. This is a varied and rewarding role where you'll play a key part in supporting residents to maintain their independence whilst ensuring the scheme remains safe, compliant and well managed.
Key responsibilities will include:

• Managing the day-to-day operation of the scheme.
• Supporting residents with tenancy sustainment and wellbeing.
• Carrying out resident welfare checks and providing signposting to support services.
• Managing low-level ASB cases, complaints and safeguarding concerns.
• Monitoring rent accounts and supporting arrears' prevention.
• Coordinating repairs, maintenance and contractor performance.
• Ensuring all health & safety and compliance checks are completed.
• Managing void properties and supporting the lettings process.
• Organising resident engagement activities to reduce social isolation.
• Building positive relationships with residents, families and partner agencies.

What You'll Need to Succeed
Essential:

• Strong customer service and communication skills.
• Excellent literacy, numeracy and IT skills.
• Ability to manage a varied workload and prioritise effectively.
• Experience working in a customer-facing environment.
• Strong relationship-building and problem-solving abilities.

Desirable:

• Experience in social housing, sheltered housing, retirement living or supported housing.
• Knowledge of housing management and tenancy sustainment.
• Experience supporting older or vulnerable residents.
• Understanding of safeguarding, dementia, mental health and wellbeing.
• CIH Level 3 or 4 qualification.
• Experience managing contractors or staff.

What You'll Get in Return

• Competitive rate of £21.55 per hour PAYE
• Opportunity to work with a respected housing provider
• Meaningful and rewarding role supporting older residents
• Varied workload with a mix of housing management and resident engagement
• Immediate start opportunity
• Potential for contract extension depending on business needs

What You Need to Do Now

If you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or call Adam Tooley on (phone number removed) for a confidential discussion.

If this job isn't quite right for you, but you are looking for a new position within Housing Management, please contact us for a confidential discussion about your career.

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