Job Description:

Resilience Security Officer – Retail

Central London  |  Zero Hours  |  

Location:                                Retail sites across Central London

Pay:                                        £12.71 per hour (National Living Wage, aged 21+)

Contract:                                Zero hours – flexible, as and when required

Shifts:                                     Days, evenings and weekends, including peak trading

About the role

Assist Security Group is looking for SIA-licensed Security Officers to join our Central London resilience team. You will cover shifts across a range of retail stores, stepping in for sickness, holidays, busy trading periods and short-notice customer requests.

If you want flexible work that fits around your life, enjoy variety and take pride in great customer service, this role is for you. Pick up the shifts that suit you, with no minimum commitment.

What you’ll be doing

• Providing a visible, friendly and professional security presence in busy retail stores, mainly standing at the entrance and patrolling the shop floor.
• Deterring and detecting theft and anti-social behaviour, working closely with store teams.
• Handling challenging situations calmly, using conflict management skills.
• Responding to alarms and incidents and following each site’s Assignment Instructions.
• Writing clear, accurate incident reports.

What you’ll need

• A valid SIA Door Supervisor or Security Guarding licence (essential).
• The right to work in the UK and the ability to pass BS 7858 screening.
• The ability to stand for long periods and patrol on foot, as most of the shift is spent standing at the store entrance or on the shop floor.
• Flexibility to work at different sites across Central London, sometimes at short notice.
• Confident communication skills and a customer-first attitude.
• Retail security experience and an SIA CCTV licence are a bonus, but not essential.

What we offer

• Flexible zero-hours work: you choose which shifts to accept, and you are free to work elsewhere.
• £12.71 per hour (National Living Wage for those aged 21+).
• Paid holiday accrued on hours worked, and workplace pension where eligible.
• Full ASG induction and site-specific briefings.

How to apply

Apply with your CV and SIA licence number. Shortlisted candidates will be contacted for a short interview and screening.

Assist Security Group is committed to equal opportunities and welcomes applications from all sections of the community.