Job Description:

Security Service Engineer

Andover & Surrounding Areas

£36,000 - £42,000 DOE | £50,000+ OTE | Small Local Patch | Excellent Benefits

Are you an experienced Security Service Engineer looking for a role offering a local patch, strong earning potential and genuine long-term progression?

This could be the opportunity for you.

We’re working with a well-established and highly respected Fire & Security business with a nationwide presence and a strong reputation for investing in its engineers. They work with a wide range of customers, from SMEs through to major blue-chip organisations, and offer genuine opportunities to progress internally.

The Package

• £36,000 - £42,000 DOE basic salary
• £50,000+ OTE
• Company van & fuel card
• Personal use of company vehicle
• Travel time paid after 30 minutes each way
• 1 in 6 call-out rota with excellent additional earning potential
• 25 days annual leave + bank holidays
• Option to purchase up to 6 additional days' holiday
• Sick pay from day one
• 5% employer pension contribution
• 4x Death in Service
• Digital GP service through Aviva
• Employee discounts with major retailers
• Ongoing manufacturer and technical training
• Genuine internal progression opportunities

The Role

As a Security Service Engineer, you’ll cover a small, well-managed patch across Andover and the surrounding areas, including Hampshire, Dorset, Bournemouth and Salisbury.

You’ll be responsible for servicing, maintaining and fault-finding across a range of commercial security systems, while providing a high level of customer service.

Key Responsibilities

• Service, maintain and repair CCTV, Intruder Alarm and Access Control systems
• Diagnose and resolve technical faults efficiently
• Complete planned preventative maintenance (PPM)
• Accurately complete service reports and documentation
• Build and maintain strong relationships with customers
• Participate in a 1 in 6 call-out rota

About You

We’re looking for an experienced engineer with a background in commercial security systems.

Ideally, you’ll have:

• Experience servicing CCTV, Intruder Alarm and Access Control systems
• Strong fault-finding and diagnostic skills
• Intruder Alarm experience – essential
• A full UK driving licence
• A customer-focused approach

Installation Engineers looking to make the move into service are also encouraged to apply. Apply with your CV or contact Courtney Gilgunn @ Ser Ltd.

SER-IN