Job Description:

Senior Account Handler - Step Into a Role With Real Influence

Location: Corby
Salary: £40,000 + Hybrid Working (3 days office / 2 from home)

Ready for more responsibility without losing the feel of a proper team?

If you're an experienced Commercial Account Handler who's confident managing renewals, MTAs and new business-but you're starting to feel like you've outgrown your current setup-this could be the move that actually makes sense.

This is a chance to step into a Senior Account Handler role where your experience genuinely matters, your judgement is trusted, and your voice helps shape how the team runs day-to-day.

Why this role is different

This is a well-established independent commercial insurance broker with a strong reputation built on service, relationships, and doing things properly over many years.

You'll be joining a close-knit, supportive team that handles a strong portfolio of SME commercial clients-particularly property owners' insurance-alongside more complex commercial cases.

This is a business that values people who:

• Take ownership without being micromanaged
• Know how to keep clients loyal through service, not scripts
• Can quietly lead by example in a busy office
• Want progression without losing their work-life balance

The role at a glance

You'll take ownership of a well-established commercial book, managing the full lifecycle of client accounts:

• Handling new business enquiries from existing and new clients
• Managing renewals and MTAs end-to-end
• Keeping control of deadlines, diaries, and service levels
• Supporting colleagues by delegating and balancing workload across the team
• Acting as a senior point of contact when Directors are unavailable
• Supporting more complex or high-value cases when needed

This is very much a hands-on, client-facing role where your ability to manage relationships over the phone is key.

What you'll need to bring

We're looking for someone who already knows commercial insurance inside out:

• Minimum 5 years' experience in commercial insurance
• Confident managing renewals, MTAs, and new business independently
• Comfortable using Acturis
• Strong communication skills with a natural phone-first approach
• Organised, reliable, and able to juggle priorities without dropping standards

What would set you apart

• 10+ years' commercial insurance experience
• CII qualifications (or working towards)
• Previous mentoring, supervisory, or team lead experience
• Experience handling more complex or higher-value commercial risks

What's in it for you

• £40,000 salary
• Hybrid working model (3 days office / 2 from home)
• A genuinely supportive, down-to-earth team environment
• Real autonomy in how you manage your portfolio
• The opportunity to step into a more senior, trusted role without corporate red tape
• Exposure to larger, more complex commercial cases

The kind of person who thrives here

You'll enjoy this if you're:

• Confident but not corporate
• Experienced but still hungry for progression
• Someone who enjoys building relationships, not just processing policies
• Comfortable taking responsibility and being relied upon

Interview process

• Stage 1: Informal face-to-face meeting with the leadership team
• Stage 2: Formal face-to-face interview

If you're an experienced commercial handler ready for a step up in responsibility-and want to do it in a stable, supportive independent broker-this is one worth having a conversation about.

Also known as: Senior Commercial Account Handler, Commercial Account Handler, Senior Insurance Account Handler, Commercial Insurance Broker Account Handler, Account Executive (Commercial Insurance), Senior Broker Handler

Impact Recruitment are a recruitment agency working on behalf of our client.