Job Description:

Title: Senior Bank & Receivables Officer

Contract Type: Fixed-Term Contract until end of January 2028, Full-Time, 35 hours

Salary: From £35,951 per annum (London weighted salary) or from £32,188 per annum (Regional salary) dependant on experience

Grade: 7

Reporting Office: London, Stratford or Old Trafford Greater Manchester

Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 19/10/2026

Interview Dates: 27 th & 28 th October 2026

Please click here for the role profile Senior Bank & Receivables Officer Role Profile.docx

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ...

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our Bank & Receivables Team at L&Q:

At L&Q, we understand that strong financial operations are key to delivering excellent service. As a Senior Bank & Receivables Officer, you'll lead a team of four in a fast-paced, collaborative environment, ensuring the accurate reconciliation of receipts and payments, and the timely completion of monthly bank reconciliations. You'll play a vital role in supporting the team to meet performance targets while maintaining high standards of accuracy and professionalism.

Are you an experienced finance professional with a passion for leading teams and driving operational excellence?

Do you thrive in a role where your communication skills, attention to detail, and ability to manage multiple priorities make a real impact?

If this sounds like you, we would love for you to apply!

Your impact in the role:

• Lead a team of four Bank & Receivables Officers, overseeing daily operations to meet team objectives and key performance indicators, including accurate reconciliation of receipts and payments.
• Manage monthly bank reconciliations and ensure timely resolution of discrepancies to maintain financial integrity.
• Liaise with internal and external stakeholders, delivering professional and effective communication to support smooth financial processes.
• Support recruitment, training, and performance management activities, including appraisals and disciplinary procedures.
• Deputise for the Bank & Receivables Team Leader when required, implementing process and policy changes in response to business needs.
• Conduct authorisation compliance checks and carry out ad-hoc duties to support the wider finance function.

What you'll bring:

• Proven experience in managing financial operations, including bank reconciliations and payment processing.
• Strong leadership skills with experience in staff performance management and team development.
• Excellent organisational skills and the ability to meet tight deadlines with accuracy and diligence.
• First-class communication skills, with the ability to build effective relationships across teams and with external partners.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Experience with UNIT4 is desirable.
• Knowledge of sales invoicing and credit control processes is an advantage.

We look forward to reviewing your application, and hearing about the genuine experiences and skills you could bring to our organisation. L&Q reserve the right to not accept statements that exceed 500 words.

About L&Q:

We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed)

At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.

Click here to find out more about L&Q and why you should join us!

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