Job Description:

Senior Business Analyst – Transformation & Change (Professional Services)
£55,000 + 10% bonus | Excellent benefits | Hybrid (2 days office – Bristol)
10-minute walk from Bristol Temple Meads

We are working with a leading, fast-growing professional services organisation seeking an experienced Senior Business Analyst to join their Transformation & Operations function. This is a key role supporting complex, high-impact change initiatives across the business, working closely with senior stakeholders including board members.

This is a hybrid role with two days per week in a modern Bristol office, conveniently located close to Bristol Temple Meads station.

You will play a pivotal role in shaping and delivering business change, bridging the gap between operational needs, technical solutions and strategic objectives. The role also includes supporting the continued development of business analysis capability across the organisation, helping to embed consistent, high-quality delivery standards.

Key Responsibilities

• Build strong, credible relationships with stakeholders at all levels across the organisation
• Work closely with change leads and business stakeholders to define and refine requirements, ensuring the real needs behind requests are fully understood
• Translate business needs into clear, structured requirements, user stories and solution documentation
• Lead end-to-end delivery of complex change initiatives, from initial discovery through to post-implementation review
• Develop test strategies, scripts and support user acceptance testing activity
• Ensure governance standards and delivery frameworks are consistently followed
• Identify and manage risks, escalating where appropriate with clear mitigation options
• Support embedding of change into business-as-usual activity post go-live
• Contribute to continuous improvement of business analysis standards and practices across the organisation
• Act as a role model for high-quality analysis and delivery within the wider team

Skills & Experience Required

• Proven experience operating as a Senior Business Analyst in complex, change-driven environments
• Strong experience in requirements gathering, workshops, process mapping, user stories and UAT
• Ability to work across multiple concurrent projects and manage competing priorities effectively
• Confident stakeholder engagement skills, including senior leadership interaction
• Strong communication skills with the ability to simplify complex information
• Comfortable working in ambiguous, fast-moving environments
• Experience across both business and technical-facing analysis work
• Commercially aware with a strategic mindset and ability to see the bigger picture
• Strong facilitation skills and a collaborative approach

This is an excellent opportunity to join a forward-thinking professional services organisation where you’ll have real influence over how change is delivered and embedded across the business, while also helping shape the future of the business analysis function.

What’s on offer

• Salary up to £55,000
• 10% annual bonus
• Annual salary review
• Contributory pension scheme
• 28 days holiday (plus bank holidays)
• Hybrid working (2 days per week in Bristol office)
• Excellent wider benefits package
• Prime central Bristol location (short walk from Temple Meads)