Job Description:

Senior Business Analyst

£55,000

Hybrid - Taunton 3-4 days/week

Shape how a growing organisation uses technology and change to move forward.

Are you a Senior BA who wants to sit at the heart of business change, working directly with senior stakeholders to challenge thinking, design real solutions, and make sure what gets built actually delivers value?

This is a genuinely strategic BA role: you'll interrogate business needs, guide teams through complex change, and act as the trusted link between the business and IT. If you want ownership, visibility, and the chance to help shape a growing BA function, this is worth a look.

What you'll be doing

• Leading BA activity across IT implementation, integration and configuration projects
• Running in-depth process mapping and requirements gathering with stakeholders across the business
• Turning complex needs into clear specifications, user stories and design documentation
• Spotting design issues and downstream impacts before they become problems
• Partnering with IT teams and third-party providers to keep projects on track
• Helping shape the BA function, its standards and ways of working
• Coaching and quality-checking work from junior team members
• Engaging confidently with senior stakeholders, managing expectations and influencing outcomes

What you'll bring

• A strong track record delivering in fast-paced, high-performing change environments
• Hands-on experience with system rollouts, integrations and business change projects
• Confidence managing stakeholders at all levels, internal and external
• A knack for clear, high-quality written deliverables (process flows, data requirements, UI specs)
• Comfort working autonomously in matrix project teams
• Excellent communication skills and a business-outcome mindset, framing requirements around value, not just features
• Strong analytical, organisational and change-control skills
• A collaborative approach that brings people with you

Nice to have

• BCS Business Analysis Foundation or Diploma
• PMI-PBA
• Exposure to PRINCE2, Waterfall or Agile

What's in it for you

• 25 days holiday plus bank holidays, rising with service
• 5% matched pension
• Life cover
• Early access to earned wages via Wagestream
• Employee discounts platform, averaging £1,000/year in savings
• Free 24-hour counselling helpline for you and your family
• Employee Assistance Programme
• Strong training and development support, including recognised qualifications
• Access to online learning platforms.