Job Description:

Senior Billing Analyst

Maidenhead, Berkshire | Hybrid Working | Full Time

Marc Daniels Specialist Recruitment is partnering with a leading international organisation to recruit a Senior Billing Analyst to join a growing finance operations team based in Maidenhead.

This is an exciting opportunity for an experienced billing professional who enjoys working with complex data, driving process improvements, and partnering with stakeholders across a fast-paced, evolving business.

The successful candidate will play a key role in ensuring the timely and accurate delivery of high-volume billing activity while helping to enhance systems, controls, and operational performance.

The role offers significant exposure across multiple business functions and would suit an analytical individual who thrives on problem-solving, continuous improvement, and delivering excellent customer outcomes.

Key Responsibilities

• Oversee the delivery of accurate and timely monthly billing cycles, ensuring the integrity of large and complex datasets.
• Perform detailed reconciliations, data validation, and investigation of billing discrepancies.
• Lead root cause analysis activities and provide meaningful reporting and recommendations to senior management.
• Act as a subject matter expert for billing processes and support key business projects and transformation initiatives.
• Drive continuous improvement across billing operations, identifying opportunities to improve efficiency, controls, accuracy, and customer experience.
• Partner with internal stakeholders to support the implementation of new products, services, and operational changes.
• Analyse large volumes of financial and operational data to support business decision-making and performance monitoring.
• Support audit requirements by providing analysis, documentation, and responses to internal and external stakeholders.
• Contribute to the development of reporting frameworks, KPIs, and operational metrics.
• Mentor and support colleagues, promoting best practice and helping to drive high performance across the team.

The Successful Candidate

• Minimum of 5 years' experience within billing operations, finance operations, revenue assurance, or a similar analytical environment.
• Strong experience managing complex billing processes within a fast-paced and high-volume organisation.
• Advanced Excel skills, including the ability to manipulate and analyse large datasets.
• Proven ability to identify process inefficiencies and successfully deliver operational improvements.
• Strong analytical and problem-solving skills, with exceptional attention to detail.
• Experience working with ERP or finance systems; exposure to NetSuite or similar platforms would be advantageous.
• Excellent stakeholder management skills, with the confidence to communicate complex information clearly to both finance and non-finance audiences.
• Strong presentation skills and experience engaging with senior stakeholders.
• Ability to manage multiple priorities, work to deadlines, and perform effectively under pressure.
• Demonstrable leadership qualities with the capability to guide, influence, and support others.
• Ambitious, proactive, and committed to continuous professional development.

What's on Offer

• Competitive salary and benefits package
• Hybrid working arrangement
• Career development and progression opportunities
• Exposure to business-critical projects and transformation initiatives
• Collaborative and supportive working environment
• Opportunity to join a growing organisation during an exciting period of change and expansion

Diversity & Inclusion

Our client is committed to creating an inclusive workplace where everyone can succeed and contribute. Applications are welcomed from all suitably qualified candidates regardless of background, identity, or experience.

By applying, you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data. Unfortunately, due to the high volume of applications expected, only shortlisted candidates will be contacted. If you have not heard from us within 14 days, please assume that your application has not been successful on this occasion.