Job Description:

Senior Critical Engineering Manager 

Location: London, E14 5HP

Hours of work: 40

Our client, ISS, is seeking a Senior Critical Engineering Manager to act as the Technical Lead across the 1CP site, taking full ownership of engineering and fabric operations within a highly complex, business-critical environment with significant client scrutiny.

This is a senior leadership role with accountability for compliance, KPIs, commercial performance and the successful delivery of multiple concurrent projects across M&E, Fabric and Projects.

Job Description

We are looking for a proven leader to manage a large, multi-disciplinary engineering operation for the London Campus as part of the ISS Facilities Management team, ensuring the delivery of a premier workplace environment.

The role requires strong governance, visible leadership and excellent client relationship management, with Health & Safety, statutory compliance and the uptime of critical services as core priorities aligned to the ISS technical strategy and delivery model.

Key Responsibilities

• Provide technical leadership across the 1CP site, overseeing Engineering, Fabric and Projects delivery.
• Lead and manage a team of 30+ engineers, including direct line management of 3-4 managers (BMS Lead, Fabric Lead and Technical Manager).
• Ensure full compliance with statutory requirements, HASAWA, ISS Safe Systems of Work (SSOW) and engineering standards.
• Own budget management and P&L responsibility, ensuring financial targets and commercial objectives are achieved.
• Maintain the operational performance, reliability and uptime of critical plant and systems.
• Oversee Planned Preventive Maintenance (PPM) delivery in line with schedules, SLAs and contract KPIs.
• Manage and prioritise a high volume of live projects, ensuring coordinated delivery across engineering and fabric teams.
• Build and maintain strong, collaborative relationships with clients, internal service lines and external suppliers.

Professional and Personal Competencies/Qualifications

• Clear, strong leadership experience within comparable, complex and critical sites.
• Demonstrable experience managing large engineering operations.
• Proven P&L and budget management experience.
• Very strong client relationship and stakeholder management capability.
• Critical Engineering management experience.
• Suitably qualified in an Electrical or Mechanical engineering discipline.
• Full UK driving licence required for travel to client sites.

The Company

ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences.

We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community.

As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you.

Join ISS and be part of something bigger.