Job Description:

£55,000-£60,000 | Walsall | 4 days in the office 1 day from home
An exciting opportunity has arisen to join a growing ecommerce business in a senior position, taking ownership of ecommerce performance across a portfolio of brands.
Working closely with the Head of Ecommerce, you'll lead the strategy and execution across trading, merchandising, customer acquisition and conversion rate optimisation, playing a key role in driving profitable online growth.
The Role

• Take ownership of daily, weekly and monthly ecommerce trading performance.
• Drive revenue and margin growth in line with business objectives.
• Develop and deliver promotional calendars aligned with seasonal trends and commercial priorities.
• Lead customer acquisition and retention strategies to increase traffic and engagement.
• Oversee onsite merchandising, optimising product visibility, category structures, navigation and search functionality.
• Manage product launches, promotional activity, hero products and clearance.
• Develop and implement a structured CRO roadmap.
• Analyse customer behaviour and website performance to identify opportunities for improvement.
• Plan and deliver A/B testing across key customer journeys.
• Work closely with UX/UI, content, design and development teams to improve the overall customer experience.

About You

• Proven experience in a Senior Ecommerce Manager or similar position.
• Ideally from a retail, D2C or consumer-focused environment.
• Strong commercial understanding with a track record of delivering online revenue growth.
• Hands-on experience across ecommerce trading, merchandising, SEO and CRO.
• Experience working with ecommerce platforms such as Shopify or similar.
• Confident using analytics tools such as Google Analytics, Looker or Clarity.
• Strong understanding of customer journeys, UX and conversion optimisation.
• Highly analytical, commercially minded and results-driven.
• Experience using AI tools to improve performance and efficiency.

What's on Offer?

• Salary of £55,000-£60,000 depending on experience.
• Hybrid working.
• 30 days holiday including bank holidays.
• Flexible working hours.
• Free onsite parking.
• Staff discounts and employee benefits.
• Salary sacrifice pension and car scheme.
• Social events and opportunities for professional development.

This is an excellent opportunity for an ambitious Ecommerce professional to take ownership of online performance, influence strategy and make a tangible impact within a growing business.

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