Job Description:

Senior Service Engineer

Ready to take the next step in your engineering career?

If you're currently a Field Service Engineer who has started supervising colleagues, leading installations or coordinating projects, and you're ready for more responsibility this may be the role for you.

If you're looking for a role where you can develop your leadership skills whilst remaining hands-on, this could be exactly what you're looking for.

We're recruiting a Senior Service Engineer to become a key member of a friendly, growing engineering team within a successful, growing ventilation company. This is an opportunity to work alongside an experienced Service Manager, take ownership of projects from start to finish, support and mentor other engineers, and play an important role in delivering an exceptional customer experience.

You don't need to know about ventilation, they will give you full training, genuine career development and the opportunity to grow into an increasingly senior position within the business.

The role combines nationwide travel, overnight stays and home working.

The Role

You'll play an important part in delivering installation and service projects across the UK by:

• Taking ownership of installations from planning through to completion.
• Carrying out pre-installation surveys to assess site requirements.
• Working closely with customers, suppliers and internal teams to ensure projects are fully prepared.
• Coordinating engineers, equipment and access requirements for installations and planned maintenance.
• Leading installations on customer sites, ensuring work is completed safely, efficiently and to a high standard.
• Supporting, coaching and sharing your knowledge with less experienced engineers.
• Building strong relationships with customers and becoming someone they trust and enjoy working with.

What we are looking for:

You don't need lots of management experience. We're looking for someone who is ready to step up.

You might already be:

• Getting involved in supervising other engineers or apprentices but not necessarily fully responsible
• Organising jobs and coordinating work alongside your engineering responsibilities.

You'll also have:

• A background in any field engineering role, you could have come from telecoms, vending machines - any hands on service engineering role. Full product training will be provided.
• Good organisational and planning skills 
• A proactive attitude and the confidence to solve problems 
• Excellent communication skills and the ability to build relationships with customers.
• The ability to work safely at height.

Most importantly, you'll enjoy taking ownership, supporting others and want to develop your career into a more senior leadership role.

Package

• £40,000-£45,000 including bonus and overtime
• 5% annual bonus
• Company van
• Fuel card and company credit card
• Private healthcare
• Company pension
• 26 days holiday plus bank holidays
• Full product training
• Genuine long-term career progression