Job Description:

Our client, a well-established and expanding transport and logistics company based in Felixstowe, is seeking an experienced Senior Import Clerk to join their busy and supportive operations team.

This is an excellent opportunity for an organised and proactive import professional looking to take the next step in their career. In return, the successful candidate will receive a highly competitive salary, excellent career progression opportunities, and the chance to further develop their expertise within a growing business.

Key Responsibilities:

• Manage the end-to-end import process, ensuring shipments are handled efficiently and in line with customer requirements
• Build and maintain strong working relationships with customers, suppliers, overseas agents, and internal colleagues
• Prepare, check, and process import documentation, ensuring compliance with all customs and regulatory requirements
• Complete customs entries accurately and efficiently
• Liaise with customers and third parties to resolve any shipment queries or issues.
• Ensure all operational procedures are completed within agreed timescales
• Raise and issue customer invoices accurately and promptly
• Provide support and guidance to colleagues where required, helping to maintain high operational standards

Skills & Experience Required:

• A minimum of 3 years' experience within import freight forwarding or logistics
• Strong knowledge of import procedures and customs regulations
• Proven customs entry experience
• Excellent organisational skills with the ability to manage multiple shipments simultaneously
• Strong communication and relationship-building skills
• A proactive approach with excellent attention to detail

Benefits:

• Competitive salary
• Company pension scheme
• On-site parking
• Career development and progression opportunities
• Supportive team environment within a growing business