Job Description:

Senior Product Manager – ecommerce, retail, PDP, PLP

Hybrid 1-2 days per week onsite in central London

Are you passionate about creating exceptional digital experiences that delight customers and drive business impact? Join a leading ecommerce retail business at a pivotal moment in its digital transformation journey.

We’re looking for an experienced Senior Product Manager to own and optimise one of the most commercially critical areas of the customer experience - the Product Detail Page (PDP). This role will play a key part in shaping how customers discover, evaluate and purchase products online, while helping drive the migration to a modern Headless ecommerce architecture.

You’ll define and deliver a high-impact roadmap focused on improving conversion, reducing drop-off and increasing basket value, while laying the foundations for future optimisation across Product Listing Pages (PLPs) and the wider browsing journey.

What You’ll Be Doing

• Own the PDP Vision & Roadmap
• Define the long-term vision for PDP experiences aligned to conversion, customer experience and brand goals
• Use qualitative and quantitative insights to identify friction points and opportunities across the customer journey
• Build and prioritise a roadmap focused on measurable commercial impact

Drive Commercial Performance

You’ll own and influence key ecommerce metrics including:

• PDP to Bag conversion, add-to-bag rate, average Order Value (AOV)
• Returns reduction through improved product clarity and confidence
• Cross-sell and bundling performance, page speed and overall site performance

Lead Delivery & Execution

• Build and lead a high-performing cross-functional squad in partnership with Engineering and Design
• Work closely with engineering and architecture teams to balance scalable solutions with rapid delivery and MVP thinking
• Drive structured experimentation and fast learning cycles
• Maintain high standards across UX, accessibility and performance

Influence Across the Business

• Communicate strategy, progress, risks and impact clearly to senior stakeholders
• Present confidently to audiences ranging from Digital teams through to board-level leadership
• Align commercial, brand and data stakeholders around priorities, trade-offs and sequencing

Essential Experience

• Strong experience owning and optimising high-traffic ecommerce journeys, particularly PDPs and/or PLPs
• Proven track record delivering measurable improvements in conversion, revenue, add-to-bag rate or AOV
• Deep understanding of ecommerce customer behaviour and friction points
• Experience managing complex technical migrations or large-scale ecommerce transformations
• Strong experimentation and A/B testing experience
• Ability to translate data and insights into clear hypotheses and prioritised roadmaps
• Experience working within agile, cross-functional product squads
• Commercially minded with the ability to balance customer, brand and delivery considerations

Desirable

• Experience improving size and fit confidence, reviews or product content strategies that reduce returns
• Knowledge of personalisation and recommendation capabilities within PDP experiences
• Exposure to PLP optimisation and ranking logic
• Experience within fashion, apparel or visually led retail brands
• Familiarity with Headless ecommerce, modern frontend architecture and performance optimisation

About You

• 5+ years’ Product Management experience within ecommerce or digital retail
• Strong stakeholder management skills with experience collaborating across Engineering, Design, Brand, Finance, Operations, Delivery and Architecture teams and working with external vendors, technology partners or outsourced engineering teams

Why Join?

This is an opportunity to shape the future ecommerce experience of a major retail brand, owning a highly visible and commercially critical area of the digital journey. You’ll have the autonomy to influence strategy, experiment at pace and deliver meaningful customer and business impact within a modern product-led environment.

If this exciting opportunity is of interest, please apply for immediate consideration!