Job Details

Senior Service Desk Analyst

Senior Service Desk Analyst

📍 Wakefield WF2
£26,000 per annum
£26000 - £28500/annum £26-£28,500k + Skill development & Career Progression + Benefits
Industry: IT
Applications: <10
Posted: 01-06-2026
Company: Pro-Connexions
Type: Permanent
Reference: 225181971

Job Description:

Senior Service Desk Analyst– Based in Wakefield area- Mon – Fri needed to provide end user support. As Senior Service Desk Analyst you will be that technical go to person for the team and help with monitoring calls, troubleshooting and being technical escalation point.
As Senior Service Desk Analyst you should have some of the following skills:  Microsoft Windows 10/11, Microsoft Office 365, Active Directory.
Successful Senior Service Desk Analyst needs to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.
Any Senior Service Desk Analyst who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage.  Apply now we are waiting to invest in your career!
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