Job Description:

Senior Technical Engineer

Senior Technical Engineer - Birmingham (Hybrid)

We are seeking a hands-on Senior Technical Engineer to take direct, personal ownership of TXP's Azure estate, Microsoft 365 platform and end user compute environment. This is TXP's most senior hands-on technical role within internal IT, responsible for keeping our own technology running to the standard we deliver for clients.

You will work closely with TXP's IT Manager to translate strategic direction, including AI adoption and emerging Microsoft technology priorities, into practical, well engineered changes to the estate. This role suits someone who wants to stay close to the technology and the keyboard, not manage from a distance.

Key Responsibilities:

• Provide hands-on desktop, infrastructure and application support across approximately 200 laptops and 400 user accounts, acting as the senior technical point of escalation.
• Act as the senior hands-on technical authority for TXP's internal IT estate, setting direction on architecture, standards and tooling.
• Own the end user compute strategy across approximately 200 corporate laptops, including build standards, patching, lifecycle management and refresh planning.
• Take direct, hands-on ownership of TXP's Azure estate, including identity, networking, core infrastructure and cost management.
• Trial and implement AI-enabled productivity and automation tools identified as priorities by the IT Manager, providing technical feedback on what works in practice.
• Own the technical security posture of TXP's end user compute and cloud environment, including endpoint protection, patching and vulnerability management.

Requirements:

• Proven hands-on experience in a senior technical role managing Azure and Microsoft 365 at scale, ideally within a technology consultancy or professional services environment.
• Deep, current technical expertise across Microsoft Azure, including identity, networking and core infrastructure services.
• Strong administration experience across Microsoft 365, including Exchange Online, SharePoint Online, Teams and Intune.
• Practical experience managing end user compute at scale, including device lifecycle management and BYOD strategy.
• Solid understanding of IT security and compliance practice, including endpoint protection, access governance and patching.
• Comfortable acting as the senior technical escalation point for a small team without formal line management responsibility.
• Genuine enthusiasm for AI tools and emerging Microsoft technologies, with a track record of implementing new tools into a live environment.
• Working knowledge of ITIL-aligned change and problem management in a live environment.
• Experience operating within an ISO 27001 information security management system, including providing audit evidence.
• Energetic, dynamic and self-motivated, with a genuine preference for staying close to hands-on technical delivery.
• Strong communication skills, able to explain technical issues clearly to non-technical colleagues at all levels.

Benefits:

• Uncapped OTE- high earning potential for top performers.
• 25 days annual leave (plus bank holidays).
• An additional day of paid leave for your birthday (or Christmas eve).
• 4% Matched employer contributed pension (salary sacrifice).
• Life assurance (3x).
• Access to an Employee Assistance Programme.
• Private medical insurance through our partner Aviva.
• Cycle to work scheme.
• Corporate eye-care vouchers.
• Access to an independent financial advisor.
• 2 x social value days per year to give back to local communities.

Grow with us:
Work on exciting new projects
If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging.

Career growth – we’ve got you!
We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities.

Be part of the TXP growth journey
We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that.