Job Description:

Do you thrive in a busy, customer-focused environment where no two days are the same?

Join a supportive team where you'll be at the heart of customer service and administration, coordinating service activities, managing enquiries, and ensuring everything runs smoothly behind the scenes.

Role: Service Administrator

Perks: 22 days holiday + option to purchase holiday, team building events and lots of socials, Christmas shutdown, employee discounts and many more!

Salary: £28,000pa - £35,000pa

Location: Winchester, must drive!

Contract: Permanent

Hours: Monday to Friday, 8am - 4:30pm

Start date: November

About the Role

• Provide a service-led approach to customers, dealing with queries and being a first point of contact
• Build and maintain strong relationships with customers, delivering a high level of aftersales support and customer service.
• Monitor equipment performance using telematics and fleet management systems to identify service requirements and sales opportunities.
• Develop and promote service, maintenance, repair, and parts solutions to maximise equipment uptime and customer satisfaction.
• Coordinate and support customer-focused promotions and service packages to drive engagement and business growth.
• Collaborate with service, parts, and management teams to deliver tailored aftersales solutions and improve operational efficiency.
• Manage customer enquiries and provide proactive support to ensure ongoing customer retention and satisfaction.

What We're Looking For

• Previous experience in an aftersales, service support, customer service, or administrative role, ideally within agriculture, machinery, engineering, automotive, or a similar technical environment.
• Good understanding of service, maintenance, parts, and equipment support processes.
• Confident using CRM systems, Microsoft Office applications, and business software to manage customer and operational information.
• Strong organisational skills with the ability to manage multiple tasks, prioritise workloads, and maintain accurate records.
• Excellent communication and relationship-building skills, with a customer-focused approach and the ability to work effectively with both customers and internal teams.

Contact our team today to hear more about this or other opportunities. Office Angels South Coast Team - (phone number removed) or email your CV to (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.