Job Description:
About this position:
An exciting opportunity has arisen for a Support & Commissioning Engineer to join a growing industrial automation business. This hybrid role combines hands-on service engineering, customer support, maintenance planning, and project coordination, supporting automated systems across customer sites throughout the UK. The position offers a mix of office, home-based, and site work with excellent opportunities for development.
Job Responsibilities:
- Manage customer support requests and coordinate planned service and maintenance activities.
- Provide remote and on-site fault finding, diagnostics, and technical support for automated systems.
- Conduct system audits and identify opportunities for upgrades and performance improvements.
- Deliver small automation projects, including system modifications and upgrades.
- Coordinate spare parts requirements and maintain accurate service documentation.
- Build strong customer relationships while working closely with engineering teams to ensure high levels of service delivery.
Experience Required:
- Background in Service Engineering, Maintenance Engineering, or Industrial Automation.
- Electrical and/or Mechanical engineering experience within automated manufacturing environments.
- PLC fault-finding and troubleshooting experience.
- Experience diagnosing faults on automated machinery and industrial equipment.
- Knowledge of sensors, drives, HMIs, and industrial control systems is advantageous.
- Strong communication and customer-facing skills with the ability to work independently.
- Full UK driving licence and willingness to travel to customer sites across the UK.