Job Description:

Site Service Technician
West Midlands
Up to 45k + car

Responsible for the efficient maintenance and servicing of UV Disinfection Systems on site in the Severn Trent Water network.

Key Accountabilities:
Tasks and responsibilities:

The key objectives of the appointment are:-

• To undertake planned & reactive calibrations, servicing, maintenance and repairs on UV Disinfection Systems to the company's high standard.
• To undertake fault finding tasks and rectify in a responsive efficient manner.
• To undertake and provide a service on the Company's emergency/out of hours "Call Out Rota" for our Client in the Severn Trent area.
• Provide good liaison / communication and provide positive feedback between site and office staff.
• To record all data from site, which is relevant on-site report forms along with photographic evidence.
• Be a responsible representative at site assuring all works is carried out to a high standard in a safe manner promoting good customer relations.
• Assist the UV Team Leader & Site Services Co-Ordinator in the planning of works under the UV Contract for upcoming activities, ensuring that materials and equipment are optimised for upcoming scopes of work.
• Lead excellent working practices, including:
  • Health, safety & environmental compliance.
  • Data protection & information security.
  • Customer focus.
  • Team Behaviour.
  • Housekeeping.
  • Continuous improvement.
  • Compliance with the Company's Business Quality Management System.
• To assume other responsibilities as required and work with colleagues to further the good performance of the Company.
• To always abide by the Company's Culture and Values.
• Maintain a 'site diary' detailing activities and key events during the course of your activities. Share the diary with your work planner / manager as required.
• Where testing is required, accurately record on relevant documentation.
• Ensure that the site, equipment and vehicles are exceptionally clean, maintained and orderly. In particular, ensure that test equipment, tools, apparatus and cabling do not present a hazard. Where applicable, barrier-off areas and ensure that only authorised and competent persons are present within the work area.
• Demonstrate strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and personnel. Work hard and diligently to provide exceptional customer service.

Essential skills

• • • At least 3 years of relevant/similar site work experience within a customer-based or customer focused environment.
    • Experience on UV Reactors & Disinfection systems, relatable experience can be considered.
    • Electrical / Commissioning background preferred, with demonstrable fault diagnosis and repair capability.
    • Good IT skills.
    • Knowledge of the Water Industry.
    • Solid report writing skills.
    • Health and Safety awareness.

Qualifications

• • • Apprenticeship served in a relevant Electrical / Mechanical / Instrumentation discipline (Electrical preferred).
    • City & Guilds NVQ Level 3 in relevant discipline.
    • Certificate of Testing & Inspection
    • 18th Edition (or working towards).
    • ECS Card (Gold) or equivalent.