Job Description:

Support Worker – Forensic & Learning Disabilities Services
  
Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week)
Hours: 37.5hrs per week Sun-Thu or Tue-Sat (Optional sleep-in shift per week)
Contract: Temp to Perm
Location: Bristol

About the Role:

We are looking for a compassionate, motivated, and proactive Support Navigator to join our team. You will play a key role in supporting individuals to achieve recovery, wellbeing, independence, and a greater sense of belonging within their communities.
Working with a person-centred and recovery-focused approach, you will manage a caseload of service users, helping individuals to identify their goals, develop practical support plans, manage risks, and build the skills needed to live as independently as possible.
You will work collaboratively with internal teams, families, healthcare professionals, and external agencies to ensure service users receive safe, effective, and meaningful support.

Key Responsibilities:

• Manage a caseload of service users, providing personalised, flexible, and outcome-focused support.
• Complete assessments, support plans, task plans, and risk management plans to promote independence and wellbeing.
• Support individuals to achieve personal goals, develop life skills, and access opportunities within their local community.
• Build positive and trusting relationships with service users, promoting choice, empowerment, and recovery.
• Provide practical and emotional support to individuals with mental health and wellbeing needs.
• Support service users to access education, employment, training, social activities, and community resources.
• Identify barriers to engagement and develop creative strategies to improve participation and outcomes.
• Provide support during periods of crisis, helping to reduce risks and promote stability.
• Complete safeguarding referrals where required and ensure concerns are reported appropriately.
• Work closely with healthcare professionals, social care teams, families, and other agencies to coordinate effective support.
• Support service users with medication routines, health appointments, budgeting, finances, and maintaining their accommodation.
• Assist individuals with maintaining a safe home environment and developing independent living skills.
• Maintain accurate records, update case notes, and ensure all support activity is documented in line with organisational standards.
• Support new team members through induction, shadowing, and sharing good practice.
• Attend supervision, team meetings, training, and contribute to continuous service improvement.

About You:

You will be a caring and resilient professional who is passionate about supporting people to achieve positive change. You will have the ability to build meaningful relationships with individuals who may experience complex needs and require encouragement, consistency, and practical support.

You will be:

• Person-centred, empathetic, and committed to promoting independence.
• Confident supporting individuals with mental health and wellbeing challenges.
• Organised and able to manage a varied caseload effectively.
• Calm under pressure with the ability to respond appropriately to challenging situations.
• A strong communicator who can work effectively with service users, families, and professionals.
• Flexible, proactive, and committed to achieving positive outcomes.

Essential Skills & Experience:

• Experience working within health, social care, supported housing, or a similar support environment.
• Experience supporting individuals with mental health needs is desirable.
• Understanding of safeguarding, risk management, and person-centred support planning.
• Ability to build and maintain positive relationships with service users.
• Strong written and verbal communication skills.
• Good IT skills and experience maintaining accurate records.
• Understanding of confidentiality, professional boundaries, and information sharing.

Qualifications & Requirements:

• NVQ Level 2/3 in Health & Social Care (desirable).
• Enhanced DBS clearance required.
• Full UK driving licence required.
• Right to work in the UK (please note visa sponsorship is not available for this service).

  
For more info, please contact Nathan Jackson on (phone number removed) or apply now.