Job Description:

I'm working with a software solutions business based in Rugby who are looking for a highly capable and driven Technical Consultant to join their Professional Services team delivering complex, software-based solutions to customers across a range of sectors including government, aerospace & defence, banking, and healthcare.

Working as part of a collaborative delivery team, you will partner with Project Managers, Account Managers, and other Technical Consultants to ensure successful implementation and long-term customer success.

Key Responsibilities

In this role, you will be responsible for delivering end-to-end technical consulting services, including:

• Capturing and analysing customer requirements
• Designing and implementing technical solutions
• Installing, configuring, and deploying enterprise software
• Delivering training, acceptance testing, and go-live support
• Acting as a subject matter expert across the product suite
• Collaborating with internal teams including Pre-Sales, Product, and Engineering
• Troubleshooting and resolving complex technical issues
• Producing clear documentation, reports, and status updates
• Supporting system upgrades and enhancements
• Contributing to Statements of Work (SoWs)
• Ensuring smooth transition to support teams post-delivery

You will work closely with both technical and business stakeholders, building strong relationships and ensuring solutions align with customer needs.

Skills & Experience

Essential:

• Degree in Computer Science, IT, or a related discipline
• 10+ years' experience in software or systems integration environments
• Minimum 5 years' hands-on experience deploying enterprise security solutions
• Strong troubleshooting and problem-solving skills across enterprise systems
• Excellent communication and stakeholder management abilities
• Self-motivated with the ability to work independently and under pressure

Technical Expertise (desirable):

• Identity & Access Management (IAM)
• PKI, Certificate Authorities, and Hardware Security Modules (HSMs)
• Smart cards, security tokens, and multi-factor authentication
• Credential/Identity Management Systems (CMS/IDMS)
• Cybersecurity technologies
• Windows Server, Active Directory, Domain Controllers
• SQL Server and database querying
• Networking concepts and troubleshooting

Additional Information

• Hybrid working model based in Rugby
• Travel to customer sites (~20%)
• Willingness to undergo security clearance if required

This is an opportunity to work on complex, high-impact projects in a collaborative and technically advanced environment. You'll play a key role in delivering secure, enterprise-grade solutions while continuing to develop your expertise.

The salary is £50,000 to £65,000 plus an annual bonus of up to £5,000