Job Description:
We are looking for an experienced Technical/ Hard Services Manager
with a strong electrical and technical background
to join the team. The ideal candidate will be a qualified electrician who has progressed into a supervisory or management position, bringing strong technical knowledge alongside proven leadership experience within commercial buildings or a similar facilities management environment.
You will support the day-to-day operation of the site, manage frontline teams and contractors, monitor service performance and ensure high standards of health & safety and compliance.
Key Responsibilities
- Manage and coordinate day-to-day facilities operations across the site.
- Provide leadership and direction to supervisors, team leaders and frontline staff.
- Use your electrical background and technical knowledge to support operational decision-making and identify potential issues.
- Monitor and understand Building Management Systems (BMS) and respond appropriately to alarms, faults and building performance issues.
- Ensure services are delivered in line with agreed KPIs and SLAs.
- Manage resources effectively to meet daily operational requirements.
- Lead operational briefings and effective shift/service handovers.
- Act as a key point of contact for clients, stakeholders and contractors.
- Manage operational issues, incidents and escalations.
- Ensure compliance with Health & Safety legislation, safe systems of work and site procedures.
- Carry out site inspections, audits and compliance checks.
- Maintain accurate operational, incident and compliance records.
- Support continuous improvement across building and facilities services.
- Ensure contractors and internal teams work safely and to the required standards.
Essential Experience & Qualifications
The successful candidate should have:
- Electrical qualification / recognised electrical trade background.
- Previous hands-on experience working as an Electrician or Electrical Engineer before progressing into management.
- Proven supervisory, team leadership or facilities management experience.
- Strong experience working within commercial buildings / large estates.
- Good working knowledge and practical experience of BMS (Building Management Systems).
- Strong knowledge of Health & Safety and statutory compliance.
- Knowledge of CDM 2015 (Construction Design and Management Regulations).
- IOSH and/or NEBOSH qualification or strong relevant health & safety knowledge.
- Experience managing contractors, operational teams and multiple workstreams.
- Strong communication and stakeholder-management skills.
- Ability to make confident decisions and resolve issues in a fast-paced operational environment.
RG Setsquare is acting as an Employment Business in relation to this vacancy.