Job Description:

Candour Talent are recruiting an Technical Sales Engineer to join their client’s team in the Newport area.

• Employment Type: Full Time/Permanent
• Working Hours: 37 hours (early Friday finish) – Office-based
• Salary: Up to £35k DOE
• Benefits: Excellent, including 25+8 days holiday, life assurance, enhanced pension scheme, and free secure onsite parking

Our client is looking for a commercially and technically minded Technical Sales Engineer to join their projects team in Newport. A key role in a well-established and growing manufacturing business, the successful candidate will provide excellent customer service and technical support, identify opportunities for sales growth in a global market, and build long-term professional relationships with internal and external stakeholders at all levels.

An excellent opportunity in company that provides a positive and supportive work environment and comes with a range of benefits and long-term development.

The Role:

• Promptly respond to incoming customer enquiries and maintain clear and efficient communication
• Develop and maintain excellent customer relationships, always providing a high standard of customer service
• Identify customer requirements effectively and prepare orders for processing in the ERP system
• Advise customers on suitable product selections for their requirements
• Accurately prepare quotations from Price Lists or from supplier costs and considering available stock
• Follow up on quotations, responding to feedback as needed
• Liaise and negotiate with suppliers regarding delivery times
• Prepare and raise purchase orders
• Provide effective technical and commercial support to customers and external sales team, utilising support from the engineering department etc.
• Pride overall product management and provide product training for customers and staff, when required
• Assist QA with response to customer complaints, from receipt through to conclusion
• Liaise with QA to ensure legislative requirements are for maintained and current
• Possible travel to customer sites in the UK and overseas, as required

The Ideal Candidate:

• Ideally a mechanical engineering background within a customer service industry
• Good standard of education: City&Guilds/ONC/HND/HNC level or equivalent
• Product knowledge, ideally mechanical engineering related with an understanding of butterfly valves, actuators, control systems or similar
• Customer-focused, and commercially aware
• Attention to detail and excellent time management
• Good level of IT and presentation skills
• Analytical and problem-solving skills
• Good Communication and interpersonal skills
• Self-motivated and able to work to deadlines and KPIs
• Teamwork and collaboration

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How to Apply:

Email Address: adele @ candourtalent. co. uk

We thank you for considering Candour Talent Recruitment for your career aspirations and encourage you to continue exploring opportunities with us in the future. Good Luck with your application and we look forward to receiving your CV.

Who are we at Candour Talent?

At our award-winning recruitment agency, we pride ourselves on building strong connections with both our clients and candidates. We operate as both a recruitment specialist for permanent recruitment and a recruitment business for the supply of temporary workers, ensuring that we can effectively meet the diverse needs of our clients and candidates. With a dedicated and passionate team of professionals, we're committed to taking time to understand your unique skills, experiences, and aspirations ensuring that we match you with opportunities that not only align with your professional goals but also inspire you to thrive. Whether you're seeking a career change, advancement, or a new challenge, we're here to support you every step of the way.

Rest assured that when you apply for a role through Candour Talent Recruitment, your details will be handled with the utmost confidentiality and in accordance with our Candidate Privacy Information Statement, outlining how your information will be used.

While we strive to respond to all applicants promptly, please note that only candidates with the relevant skills and experience will be contacted for further consideration. If you do not hear back from us within 7 days of your application, we regret to inform you that you have been unsuccessful on this occasion.