Job Description:

Technical Services Manager
Building Services
North West London
£65-70k Salary
Travel Allowance
Healthcare
 
Our client are one of the most well established commercial engineering services firms, with a number of customers across FM / Building Services, Rail, Construction and more. They currently seek an experienced Technical Services Manager to coordinate planned and reactive maintenance delivery across a trophy asset in North West London. Guideline salary for this position is circa £65 - 70,000 as a basic, as well as a travel allowance, private healthcare and other standard benefits.
Its a high-profile, client-facing role involving management of a 24/7 operation of engineering teams, liaising with organisational and clients senior leadership, and ensuring engineering excellence, compliance, and customer experience across a complex, live environment.

Candidates must be fully qualified in an engineering discipline (mechanical / electrical), ideally through a full apprenticeship, with at least five years experience in an engineering or technical management role within a similar commercial M&E environment. Along with core technical certificates, additional training such as IOSH/NEBOSH, Water Treatment, or Authorised Person status across Low & High Voltage or Mechanical Systems would be a bonus.
Key functions of this role will include:

• Leading the on-site engineering team to deliver exceptional technical service standards across all M&E systems
• Monitoring performance, driving continuous improvement, and taking corrective action where required
• Acting as the technical authority on site, providing guidance, support, and solutions to complex issues
• Identifying and delivering additional works opportunities, including producing quotations and proposals
• Driving energy efficiency and sustainability initiatives across the contract
• Ensuring full compliance with statutory regulations, company policies, and safe systems of work
• Supporting the planning and delivery of major stadium events, ensuring maximum system uptime
• Developing team capability through coaching, training plans, and strong leadership
• Building strong client relationships and acting as a trusted advisor on technical matters

Experience required:

This is a high-profile and fast paced site, which will require someone experienced in or capable of operating in a pressurised, time-sensitive environment.

• Strong background in managing M&E services within a critical or complex environment
• Proven ability to lead. Capable of motivating, develop, and performance manage engineering teams
• Is technically strong across electrical and/or mechanical building services systems
• Strong understanding of compliance, statutory regulations, and safe systems of work (PTW, RAMS, SOPs, EOPs)
• Confident in client engagement and able to build long-term, trusted relationships
• Experience identifying and delivering additional works and value-add opportunities
• Remain calm and effective under pressure, particularly in live or event-driven environments 

Benefits:

Some of the benefits package include the following

• Travel Allowance
• 25 Days Holiday + Bank Holidays (with Buy/Sell option)
• Pension with up to 8% employer contribution
• Private Medical Insurance
• Life Assurance
• Personal Wellbeing and Volunteer Days
• Employee Assistance Programme (24/7 support, counselling, legal advice)
• Flexible benefits including Dental Insurance, Gym Membership, Travel Insurance, and Cycle to Work scheme
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)