Job Description:

THE ROLE:

As a Technical Services Manager, you will play a key role in ensuring the safe, efficient and sustainable operation of a prestigious mixed-use estate. You will lead the delivery and continuity of critical building services, working closely with occupiers, service partners and internal stakeholders to drive operational excellence and customer satisfaction. You will be responsible for delivering technical solutions that support the long-term performance of the asset. You will have the opportunity to influence major building improvements, sustainability and capital improvement initiatives, whilst taking ownership of compliance and data reporting. This is a highly visible role where you will build strong relationships, lead continuous improvement and make a lasting impact on the experience of everyone who uses the estate. You will be joining a team committed to creating exceptional places, delivering best-in-class service and supporting the company's ambitious sustainability and customer experience objectives.

WHAT YOU'LL DO

• Contractor & Operations Management: Lead contractor meetings, oversee engineering performance, manage BMS monitoring, and conduct plant audits. Respond to site call-outs and supervise shutdowns.

• Compliance & Safety: Maintain statutory e-logbooks (fire, water, access, HV-LV) and ensure compliance with risk assessments, pressure schemes, and lift inspections.

• Occupier & Technical Support: Serve as key technical liaison for occupiers and management. Administer Permits to Work, review Licence to Alter (LTA) submissions, and inspect fit-out works.

• Maintenance & Asset Control: Oversee PPM/reactive tasks, asset registers, and O&M manuals. Plan long-term plant replacement strategies.

• Budgeting & Procurement: Manage engineering service charge budgets, process invoices, and handle tendering and procurement in line with British Land policies.

• Energy & Sustainability: Implement energy conservation initiatives, review environmental data, and arrange independent energy audits.

• Reporting & Stakeholder Relations: Keep Directors and Building Management informed on site issues, emergencies, and HSE risks. Ensure security systems and utility contracts remain fully compliant with board standards.

ABOUT YOU

Essential Experience & Skills

• Experience with delivering technical building services within a commercial, mixed-use or multi-occupancy environment.
• Experience leading engineering operations, maintenance programmes and critical building systems to ensure safe, efficient and resilient asset performance.
• Financial awareness, including budget management
• Experience managing third-party service providers and contractors, with ability to drive performance and maintain service standards.
• Knowledge of building compliance, health and safety legislation, risk management and statutory inspection requirements.
• Excellent communication with the ability to build strong relationships across occupiers, suppliers and internal teams.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.