Job Description:

Telesales Executive – Security Services Contracts

Location: Nottingham

The Role of Telesales Executive

• This is an office-based telesales role working as part of a dynamic and sociable team within the security services sector.
• Working hours are 8am–5pm, Monday to Friday.
• You will be responsible for engaging with business customers over the phone, building relationships, identifying requirements and generating new opportunities for security service contracts.
• This role is a blend of outbound business development calls and handling inbound enquiries generated through marketing activity.
• You will be using a CRM system to manage a pipeline of SME and mid-market customers, speaking with decision makers including business owners, facilities managers and operations managers to introduce security services solutions including manned guarding, CCTV, alarm response and site protection services.
• This is an entry / early career opportunity where the Telesales Executive will receive full training and structured development support.

As a Telesales Executive, you will:

• Make outbound calls to SME and mid-market businesses targeting lapsed and dormat accounts
• Identify security risks, service requirements and contract opportunities
• Present the features and benefits of tailored security service solutions
• Build rapport and long-term relationships with key decision makers
• Work from a CRM system to manage calls, follow-ups and pipeline activity
•  Support inbound enquiries and convert them into qualified opportunities
•  Work closely with senior sales colleagues to progress opportunities

This is an excellent opportunity for someone looking to build a career in B2B sales within a stable, essential services sector.

The Company Hiring a Telesales Executive

Our client is a long-established and highly respected security services provider with a strong reputation for delivering reliable, professional and responsive protection solutions across the UK.

Operating for over 100 years, the business is part of a larger global group and is recognised as a trusted partner to thousands of commercial, industrial and public sector customers.

They provide a full range of security services including manned guarding, mobile patrols, CCTV monitoring and integrated security solutions.

Due to continued growth, they are looking to expand their internal sales team and offer a genuine long-term career pathway into field sales, account management and strategic commercial roles for high performers.

This is a stable, well-established organisation offering strong training, support and progression opportunities within a growing sector.

The Requirements for the Telesales Executive

Previous telephone-based sales experience is advantageous but not essential.

Our client will also consider candidates from:

• Customer service backgrounds
• Retail and hospitality roles
• Automotive sales environments
•  B2C or customer-facing positions with strong communication skills

You must have:

•  A confident and professional telephone manner
• Strong communication and relationship-building skills
• A proactive and resilient approach to outbound calling
• The ability to work towards targets in a structured environment

The Package on Offer for the Telesales Executive

• £30,000 - £35,000 basic
•  20% bonus scheme
• 25 days holiday + bank holidays
• Company pension
• Full training and personal development plan
• Clear progression pathway into field sales and account management roles

Ref: CPJ1850