Job Description:

Temporary Customer Service & Sales Order Administrator

Monday – Friday | 9:00am – 5:00pm (30-minute lunch)

We are working with a well-established and growing business in Banbury looking to recruit a Customer Service & Sales Order Administrator to join their friendly and busy office team.  This is a temporary role to support the company through a busy period.

This role would suit someone who enjoys working with customers, keeping things organised, and ensuring orders move smoothly from enquiry through to delivery. It’s a varied position where you’ll be the link between customers, sales, and internal teams.

The Customer Service & Sales Order Administrator Role

You’ll play a key part in supporting the day-to-day running of the office, ensuring customers receive a professional and efficient service.
Your responsibilities will include:

• Handling customer enquiries via phone and email
• Managing a shared inbox and responding to customer requests
• Preparing sales quotations and processing customer orders
• Creating and managing purchase orders
• Monitoring stock levels and placing stock orders when required
• Making outbound calls to follow up enquiries and identify opportunities
• Supporting colleagues across the business with general administrative tasks
• Ensuring all orders and customer information are processed accurately and efficiently

About You

You will already have experience working in a customer service, sales support, or order processing role and be comfortable working in a busy office environment.
We’re looking for someone who is:

• Friendly, professional, and confident on the telephone
• Highly organised with excellent attention to detail
• Comfortable managing multiple tasks and priorities
• Proactive and willing to support colleagues when needed
• Confident using Microsoft Office (Outlook, Excel, Word) and ideally ERP/CRM systems
• You will also have GCSEs (Grade C / 4 or above) in English and Maths.

If you’re looking for a varied office role where you can build strong relationships with customers and play an important part in a busy team, we would love to hear from you.

INDH