Job Description:

Job Title: Trade Counter Assistant Location: West Kent
Salary: £25,000 - £28,000 DOE
Employment Type: Full-time, Permanent
About the Client
KBB Recruitment are representing a well-established, people-first supplier of construction materials . This is an exciting opportunity to join a nation-wide firm that offer a wide variety of career paths.
About the Role
As Trade Counter Assistant, you will be the face of the branch and will be required to engage with customers both over the phone and face to face. This is the ideal role for an outgoing and personable candidate who has the confidence to take customer orders and provide key product information to customers visiting our busy Trade Counter.
Key Responsibilities:

• Serve trade and retail customers professionally.
• Process sales, orders, and payments accurately.
• Provide product advice and recommendations.
• Answer customer enquiries by phone and email.
• Prepare customer orders.
• Receive, check, and replenish stock.
• Maintain a clean, organised trade counter and warehouse.
• Carry out stock checks and report discrepancies.
• Promote products and identify sales opportunities.
• Build strong relationships with customers.
• Follow health and safety procedures at all times.
• Support branch operations as required.

Requirements / Skills:

• Some experience in the construction industry, ideally have some product and sales knowledge
• Ability to engage with customers and build relationships
• Knowledge of warehousing and yard processes, as you will be required to assist from time to time, with picking the correct products and packing orders
• Excellent customer service and communication skills
• To be dynamic and motivated

What’s on Offer:

• Highly Competitive salary
• 25 days holiday + 8 bank holidays. Company closed during Christmas period
• A great pension, employer up to 7.5% and up to 4x life insurance
• Money saving with retail discounts via colleague portal
• Cycle to Work scheme
• Share Incentive Scheme

How to Apply

To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed). KBB Recruitment are acting as the employment agency for this position.