Job Description:

Platinum Travel Recruitment are collaborating with a fabulous forward-thinking travel company who are now seeking an experienced Travel Retail Assistant Manager to join their team.

With an excellent reputation within the travel industry, this award-winning travel agency is renowned for its supportive culture and genuine commitment to its employees. They truly value their team, creating an environment where people feel appreciated, supported and motivated to build long-term careers.

The ideal Retail Travel Manager must have experience in management within a travel agent and be passionate about travel.

Lucrative salary, commission and benefits are on offer.

Travel Retail Assistant Manager Duties:

• Support the Travel Store Manager in the day-to-day running of a busy, successful retail travel agency, ensuring the highest levels of customer service.
• Lead by example, inspiring and motivating the team to achieve sales targets and deliver exceptional customer experiences.
• Take an active role in selling luxury holidays, tailor-made itineraries, cruises and long-haul travel experiences.
• Coach, mentor and develop travel consultants, sharing your knowledge and passion for the travel industry.
• Drive branch performance through effective sales management, identifying opportunities to maximise revenue and profitability.
• Build strong relationships with new and existing customers, encouraging repeat business and customer loyalty.
• Handle customer enquiries and complex travel requirements, ensuring every holiday is planned with care and attention to detail.
• Monitor sales performance, conversion rates and individual team targets, providing support and guidance where needed.
• Help create a positive, collaborative team environment where colleagues feel valued, supported and motivated.

Travel Retail Assistant Manager – Perks:

• Competitive base salary, with lucrative commission.
• Coaching to assist you in achieving your full potential.
• Company perks including private healthcare, staff discounts on your own holidays and discounted gym memberships.
• Educational FAM trips.
• Pension scheme.
• Career development opportunities.

Travel Retail Assistant Manager Essential Requirements:

• Retail management experience within a travel agent is essential.
• Excellent communication skills.
• Confidence in coaching and motivating your team.
• A genuine passion for travel.

Locations ideal for the role includes Shandon, Clynder, Dunbarton, Greenock, Port Glasgow, Helensburgh, Arden and surrounding.