Job Description:

UX Designer



£500-£540 per day | Outside IR35

User-Centred Design | Defence Intelligence Workflows

LocationLondon (MOD site)
Working Pattern4 days per week onsite
ClearanceCurrent DV Security Clearance required
BackgroundMOD / Defence experience required

The Opportunity

We're looking for an experienced UX Designer to help shape the user experience for a next-generation Defence Intelligence platform. You'll work on complex, mission-critical systems that support operational decision-making, designing intuitive user experiences that simplify complex workflows while maintaining security, traceability and user trust.

This is an opportunity to work alongside multidisciplinary teams delivering innovative digital capabilities within a highly secure environment.

About the Programme

This programme is delivering an AI-enabled Defence Intelligence capability designed to improve visibility of operational data, streamline workflows and support faster, more informed decision-making.

Working within an agile delivery team, you'll help create user-centred experiences that integrate with existing Defence systems while supporting secure, cloud-native delivery and modern digital practices.

Key Responsibilities

• Conduct user research with operational users, analysts, task managers and key stakeholders.
• Facilitate workshops to understand current and future operational workflows.
• Create user journeys, service blueprints, wireframes and interactive prototypes.
• Design intuitive workflows supporting task management, collaboration, information sharing and feedback.
• Collaborate closely with frontend and backend engineers to ensure designs are practical and deliverable.
• Develop and maintain consistent design patterns and component libraries.
• Support user testing, gather feedback and continuously improve designs.
• Translate complex operational requirements into clear, accessible user experiences.

Essential Skills & Experience

• Proven UX design experience within MOD, Defence, National Security or similarly secure environments.
• Strong user-centred design capability, including user research, synthesis, interaction design and prototyping.
• Experience working confidently with military, civilian and technical stakeholders.
• Advanced proficiency in Figma or equivalent collaborative design tools.
• Experience designing workflow-driven applications, dashboards or operational systems.
• Strong understanding of accessibility, usability and inclusive design principles.
• Experience working within agile, multidisciplinary delivery teams.

Desirable Experience

• Service Design experience within complex organisations.
• Human-centred design for secure or regulated environments.
• Experience designing intelligence, command-and-control or case management systems.
• Experience designing AI-assisted user experiences, explainability features and human-in-the-loop workflows.
• Experience developing design systems and reusable component libraries.
• Knowledge of classified or accredited system delivery.

Mandatory Requirements

• Current DV Security Clearance.
• Ability to work onsite at an MOD location in London four days per week.
• Previous experience delivering within MOD, Defence, Defence Intelligence, Strategic Command or wider National Security organisations.
• Comfortable working with OFFICIAL-SENSITIVE and classified material where authorised.

Ways of Working

• Agile delivery within a multidisciplinary team.
• Close collaboration with Defence stakeholders, Product, Delivery and Engineering teams.
• Secure-by-design approach with consideration for audit, traceability, access control and assurance.
• Focus on improving user experience while maintaining operational accountability and governance.

What We're Looking For

We're interested in UX Designers who can demonstrate:

• Successful delivery within secure MOD or Defence environments.
• The ability to transform complex operational processes into intuitive user experiences.
• Strong collaboration across technical and non-technical stakeholders.
• A practical understanding of agile delivery and user-centred design.
• Awareness of secure system delivery, accreditation considerations and operational governance.

Rate: £500-£540 per day (Outside IR35)

Location: London (4 days onsite)

Clearance: Current DV Security Clearance required