Job Description:

Location: Field-Based (UK Wide)
Salary: Competitive (DOE) + Company Vehicle + Benefits
Job Type: Permanent, Full-Time

Overview

I’m currently recruiting for an established and growing business within the security and access systems sector, looking to appoint an experienced Door Entry & Warden Call Engineer.

⚠️ Please note: prior hands-on experience with Warden Call systems is essential for this role.

This position involves working across a varied portfolio including housing, healthcare, commercial, and residential sites, ensuring critical communication and access systems remain fully operational and compliant.

The Role

You’ll be responsible for the service, maintenance, installation, and commissioning of:

• Warden Call systems (essential)
• Door Entry / Intercom systems
• Access Control systems

This is a field-based role, working independently across multiple sites with responsibility for your own workload and performance.

Key Responsibilities

• Carry out PPM and reactive maintenance on warden call, door entry, and access control systems
• Respond to breakdowns within agreed SLAs (including urgent warden call response)
• Diagnose and repair faults across multiple system types
• Install and commission new systems where required
• Complete accurate service reports and documentation
• Deliver a high standard of customer service on-site
• Participate in an on-call rota

Essential Requirements

• ✅ Proven experience working on Warden Call systems (Tynetec, Tunstall or similar)
• Experience with door entry and/or access control systems
• Strong fault-finding and diagnostic skills
• Ability to work independently in a field-based role
• Experience meeting SLAs and working across multiple sites
• Full UK driving licence

Highly Desirable

• Experience with Tynetec XT2 / Reach Digital / Tunstall systems
• Knowledge of Paxton, PAC, Comelit, Entrotec, Fermax
• Understanding of BS 7671 / low-voltage systems
• Experience in housing or healthcare environments

Package & Benefits

• Competitive salary (based on experience)
• Company vehicle + tools
• Ongoing training and development
• Long-term, stable opportunity with a growing business

Additional Info

This is a great opportunity for an engineer who takes pride in their work and understands the importance of warden call systems in protecting vulnerable residents.

You’ll be trusted to manage your own day, solve problems on-site, and deliver first-time fixes wherever possible.