Job Description:

iForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.

At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

We are now recruiting for a Supervisor to join our Team at iForce Stafford on a Full time and permanent position. 

Shift Pattern: Monday-Friday rotating shift - 06:00am-14:00pm & 14:00pm-22:00pm.

Salary: £33,089.24 basic per annum + £3,308.92 allowance

Your job duties will include but not limited to the below.

• We are looking for a supervisor who can run a busy shift managing around 50 people across various workstreams.

• The products coming through the door are damaged items. It’s a fast-paced environment where they need to think on their feet.

• The candidate will be responsible for most HR aspects, attendance, managing performance, briefing the team, reacting to the dynamics of the operation and knowing where to position people to hit targets.

• Ideally this person will have been a supervisor/shift manager or a senior team leader.

• Provide training for new and existing Staff to achieve the highest standards of quality and efficiency.
• Supporting the Shift Supervisor to achieve timely and efficient receipt, pallet build, put away and despatch of stock.
• Supporting the Shift Supervisor to achieve efficient receipt and pallet build of returned customer orders to maintain SLA targets.
• Ensuring that Health and Safety standards are maintained.
• Ensuring optimum levels of stock integrity.
• Supporting the Shift Supervisor to ensure that staffing levels planned to meet required levels of efficiency.
• Develop and train all team members so that their contributions to the warehouse can be maximised and succession plan.
• Manage and motivate the shift team in order to ensure that productivity and service KPIs are achieved or exceeded.
• Monitor and control the work environment to ensure that it is operating to its optimum efficiency.
• Being personable to effectively communicate with drivers & operatives whilst finding solutions for potential challenge

• Experience of managing teams within a multi client warehouse environment desirable 
• Process oriented – an appreciation for specific client requirements
• Delivery of quality and cost improvements through continuous improvement
• People manager – Leads by example, encourages team spirit and can motivate a team
• Adaptable & responsive to change – ability to monitor workflow and move workforce accordingly.
• Computer literate and able to follow complex instructions

As part of our drive to make IForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement of 28 days inclusive of bank holidays.
• Pension scheme – contribution of 5% employee and 3% employer.
• Life Assurance - x2 your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!