Job Description:

Warehouse Supervisor / Team Leader

Location: Cannock, Staffordshire
Salary: Circa £34,000 per annum
Hours: 7:00am – 4:00pm
Contract: Permanent, full time
Reports to: Warehouse Manager

About the role

My client is looking for an experienced, hands-on Warehouse Supervisor / Team Leader to oversee the day-to-day warehouse operation at their busy site in Cannock.

This is a hands-on leadership role, combining the supervision and coordination of warehouse staff with involvement in daily goods-in, goods-out and stock management activities.

You will be responsible for ensuring the warehouse operates efficiently, maintaining high standards of accuracy and organisation, and making sure orders are processed and despatched on time.

The ideal candidate will have previous warehouse supervisory or team-leading experience, with the ability to motivate a team, manage workloads and lead by example while remaining actively involved in the operation.

Key responsibilities

• Supervise and coordinate the daily activities of the warehouse team, ensuring workloads are allocated effectively and operational targets are achieved.

• Motivate, support and develop team members, providing guidance and training where required.

• Oversee goods-in and goods-out operations, ensuring deliveries are checked, processed and despatched accurately and efficiently.

• Monitor picking, packing and order preparation to ensure customer orders are completed correctly and on time.

• Maintain accurate stock records, oversee stock movements and investigate any discrepancies, damages or missing items.

• Coordinate regular stock checks, cycle counts and stocktakes, ensuring the warehouse management system (WMS) remains accurate.

• Organise loading and unloading activities, ensuring vehicles are loaded safely and despatch paperwork is completed correctly.

• Identify opportunities to improve warehouse processes, productivity and operational efficiency.

• Ensure the warehouse is clean, tidy and organised, maintaining high standards of health and safety throughout.

• Promote safe working practices, ensuring staff follow company procedures and use equipment and PPE correctly.

• Maintain a hands-on approach, supporting warehouse duties and leading the team by example when required.

About you

Essential

• Previous experience in a warehouse supervisory, team leader or senior warehouse operative position.

• Experience managing, supervising or coordinating a warehouse team.

• Good understanding of goods-in, goods-out, picking, packing and despatch processes.

• Strong organisational, communication and problem-solving skills.

• Good attention to detail, particularly around stock accuracy and order processing.

• Ability to prioritise workloads and work effectively in a fast-paced environment.

• A proactive, hands-on approach with the ability to lead and motivate others.

Desirable

• Current counterbalance or reach forklift licence (FLT).

• Experience using a Warehouse Management System (WMS) and handheld scanners.

• Knowledge of stock control, inventory management and warehouse KPIs.

What we offer

• Salary circa £34,000 per annum, depending on experience.

• Consistent daytime hours, 7:00am – 4:00pm.

• Permanent, full-time position.

• Pension scheme.

• Free on-site parking.

• Training and development opportunities.