Job Description:

What’s in it for you?

• Join a customer-focused business with a friendly and supportive team
• Part-time and full-time opportunities
• Full training provided with ongoing support
• Company benefits including pension, private medical insurance and on-site parking
• Long-term career development opportunities
• Varied role interacting with a wide range of customers

Must have’s

• Experience in a customer-facing role (e.g. retail, hospitality, sales, property)
• Confident communication skills both face to face and over the phone
• Competent IT skills and experience using systems to manage information
• Strong organisational skills and attention to detail
• A proactive, hands-on approach and ability to work independently
• A genuine passion for delivering excellent customer service
• Full UK driving licence and access to a vehicle

Nice to have’s

• Experience using HubSpot or a similar CRM system

So, what will you be doing?

• Welcoming customers and managing enquiries in person, by phone and via email
• Supporting customers throughout their journey from initial enquiry to move-in
• Managing bookings and promoting relevant products and services
• Maintaining accurate records within the CRM system
• Supporting daily site operations to ensure a welcoming environment
• Conducting site checks and reporting maintenance or security issues
• Collaborating with a friendly and supportive team

Helpful extras

• Weekend working is required as part of the core shift pattern
• Flexible working options available across part-time and full-time arrangements

Interested? Send your CV to Ella at i2i Recruitment today! Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion.

We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it’s successful.