Job Description:

Administrative Officer

Location: Swindon Courts
Contract Type: Temporary (initial contract until the end of June 2026)
Working Pattern: Full-time

Pay rate: £12.86 per hour raising to £13.25 after 12 weeks

About the Role

As an Administrative Officer, you'll play a key role in ensuring cases progress efficiently through the justice system while delivering outstanding service to court users and colleagues alike.

Key Responsibilities

Administration

• Prepare papers and files for courts, tribunals, hearings, and meetings
• Produce court and tribunal documents
• Manage photocopying, filing, post handling, and data entry tasks
• Book and organise meeting rooms, training sessions, and other events

Drafting

• Prepare standard letters, minutes, reports, and notes following set guidelines

Operations

• Clerk civil and family courts and tribunal hearings
• Support court users, manage listings and rotas, and check case files
• Handle counter, telephone, and written enquiries
• Serve court documents, collect fines and fees (including chip & pin transactions)
• Contribute to team problem-solving, process improvement, and local projects

Casework & Quality Control

• Process court orders, fines, and legal aid documentation
• Check and verify records, documents, and accounts for accuracy and compliance
• Assemble information for reports, warrants, and statistical analysis

Financial & Statistical Tasks

• Perform basic financial calculations and prepare reports
• Reconcile accounts, prepare invoices, and manage small office expenditure

Customer Service & Communication

• Provide excellent, timely, and professional service to the judiciary, magistrates, court users, and legal representatives
• Give advice on court forms and procedures, ensuring all interactions are helpful and accurate

Please apply online

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.