Job Description:

We are working on behalf of our client, a reputable dealership in Bristol, to recruit a highly skilled and experienced Aftersales Manager. This is an excellent opportunity for a driven professional seeking to lead and develop a successful aftersales operation within a well-established automotive group.

Benefits of an Aftersales Manager:

• Starting salary circa £50,000 per annum, depending on experience
• Uncapped on-target earnings exceeding £70,000 per annum through performance bonuses
• Personal company car
• 31 days holiday including bank holidays
• Workplace pension scheme and life insurance
• Manufacturer-approved training programmes
• Staff purchase discounts on vehicle parts and servicing
• Long-term career development with a family-run motor retail group awarded the AM Dealer Group of the Year for six consecutive years
• Supportive, professional working environment

Duties of an Aftersales Manager:

• Lead and manage a team comprising 16-17 staff members, including the Parts Manager and Assistant Service Manager
• Oversee the day-to-day operations of the aftersales department, ensuring efficiency and high standards of customer service
• Maximise workshop productivity and labour sales
• Implement and uphold policies to improve customer satisfaction and strengthen the dealership's reputation
• Support colleagues through effective leadership and training as needed
• Ensure all processes are in line with manufacturer standards and dealership policies
• Monitor department targets and report on performance metrics
• Maintain high levels of team motivation and operational consistency

Requirements of an Aftersales Manager:

• Proven experience as a Service or Aftersales Manager within a medium to large franchise-approved car dealership
• Strong leadership and team management skills
• Clear understanding of workshop operations and customer service standards
• Excellent communication and organisational skills
• IT literacy, with proficiency in dealership management software
• Valid UK driving licence with minimal points
• Residing within a reasonable commuting distance of Bristol
• Experience working with premium marques is desirable but not essential

If you meet the above criteria and are ready to take the next step in your career as an Aftersales Manager, this role offers a supportive environment with excellent earning potential and career growth opportunities.

Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Bristol today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.