Job Description:

Business Development Manager

NG15, Nottingham

Monday – Friday 9am – 5pm

£30,000 - £37,000 + Bonus

Job Purpose

The purpose of this role is to grow the organisation’s healthcare agency and community care services by identifying and securing new business opportunities across the health and social care sector. The role will build strong relationships with key stakeholders, develops referral pathways and converts opportunities into new contracts.

Working closely with Recruitment, Operations and Compliance teams, the role ensures services are delivered safely, effectively and in line with client needs. The role is responsible for supporting business growth, meeting revenue targets and maintaining high standards of quality, compliance and safeguarding.

Job Duties

• To generate and secure new business opportunities across the UK health and social care market
• Develop contracts and referral pathways for community care and healthcare staffing services
• Build and maintain relationships with key stakeholders including case managers, deputies, commissioners, local authorities, hospitals and providers
• Manage the full sales cycle from prospecting through to proposal, negotiation and contract award
• Maintain CRM records, pipeline reporting and sales forecasts
• Support bids and tenders, including responses, pricing and mobilisation planning
• Identify client needs and deliver compliant solutions aligned with service capacity
• Work with Recruitment, Operations and Compliance teams to meet client demand, onboard clients and maintain service quality
• Monitor market trends and competitor activity to support growth and promote services through campaigns and events
• Deliver revenue targets while ensuring compliance with regulations, safeguarding, confidentiality and governance standards
• Follow pricing, contracting and credit control processes and support invoice resolution
• Maintain accurate client records and promote quality, safety, equality, diversity and inclusion

Key Skills Required

• Strong knowledge of health and social care (commissioning, providers, compliance, staffing models)
• Excellent communication, negotiation and stakeholder relationship skills
• Commercially aware with strong attention to detail
• Target driven, resilient and able to manage competing priorities independently
• Collaborative, customer-focused and professionally presented
• Values led, ethical, and committed to safeguarding and high-quality care

EMA25