Job Description:

Business Development Manager - Hospitality & Facilities Management

Location: Essex (Office-based with regular client meetings and site visits)
Salary: £50,000 Basic + Uncapped Bonus
OTE: £50,000 - £70,000+
Hours: Monday to Friday, 9:00am - 5:30pm

About the Company

A leading provider of hospitality staffing and outsourced operational services is seeking an experienced and commercially driven Business Development Manager to support the continued growth of its hospitality division across the UK.

The organisation partners with hotels, serviced apartments, and hospitality venues, providing skilled staffing solutions and fully outsourced departmental services that help clients deliver exceptional guest experiences and operational excellence.

The Role

The Business Development Manager will be responsible for identifying and securing new business opportunities, developing strategic partnerships, and growing existing client relationships within the hospitality sector.

The successful candidate will promote hospitality staffing services and outsourced hotel department solutions, including Housekeeping, Public Area Cleaning, Kitchen Porter Services, Stewarding, and Front of House support.

Key Responsibilities

• Identify and secure new business opportunities within the hospitality sector.
• Develop relationships with hotels, serviced apartments, hospitality groups, and accommodation providers.
• Achieve monthly and quarterly sales targets through new business acquisition and account growth.
• Promote and sell hospitality staffing and outsourced department management services.
• Build and maintain strong client relationships to generate repeat business, referrals, and service expansion opportunities.
• Negotiate commercial agreements and service contracts.
• Collaborate with operational teams to develop tailored solutions for clients.
• Conduct market research to identify industry trends, emerging opportunities, and competitor activity.
• Represent the business at industry events, exhibitions, and networking functions.
• Maintain accurate sales records and provide regular pipeline and performance reporting.

Candidate Requirements

• Proven experience in business development, sales, or account management within hospitality, facilities management, recruitment, staffing, or outsourced services.
• Strong understanding of hotel operations and hospitality departments.
• Demonstrable track record of achieving and exceeding sales targets.
• Established network of contacts within hotels, hospitality groups, or accommodation providers.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Experience using CRM systems, LinkedIn, email campaigns, and social selling techniques.
• Commercially minded with strong analytical and problem-solving abilities.
• Self-motivated, proactive, and able to work independently.
• Full UK driving licence and willingness to travel as required.

Package

• £50,000 basic salary.
• Uncapped commission and bonus structure.
• On-target earnings of £50,000 - £70,000+.
• Company pension scheme.
• Flexible working arrangements.
• Career development and progression opportunities.
• Supportive and collaborative working environment.
• Additional employee benefits.

Apply

Applications are welcomed from candidates with a proven track record of generating new business within hospitality, facilities management, recruitment, staffing, or outsourced service environments.