Job Description:

Job Title: Professional Support Assistant
Location: Birmingham
Salary: Grade 2 (competitive, dependent on experience)
Job Type: Full-time / Permanent
Reporting to: To be confirmed

About the Role

We are seeking a highly organised and reliable Professional Support Assistant to deliver efficient and consistent administrative support across the business.

This role is key to ensuring smooth day-to-day operations, supporting both internal teams and external stakeholders with a high standard of service.

Key Responsibilities

Administrative Support

• Provide high-quality support to internal and external customers
• Manage reception/switchboard duties and handle general enquiries
• Carry out a range of clerical and administrative tasks

Meetings & Coordination

• Support meetings, including scheduling, note-taking, and distributing minutes
• Ensure all outputs are prepared and shared in a timely manner

Systems & Processes

• Maintain and operate administrative systems for monitoring and recording information
• Ensure processes are delivered consistently and efficiently

Finance & Resources

• Assist with financial and business processes, including handling queries
• Place orders and monitor stock levels as required

Data & Compliance

• Maintain accurate records, ensuring data quality, storage, and archiving
• Ensure compliance with data protection and confidentiality requirements

Team Support

• Work flexibly as part of a team to provide full support coverage
• Help ensure continuity of service across the function

About You

• Previous experience in an administrative or support role
• Strong organisational skills and attention to detail
• Excellent communication skills, both written and verbal
• Ability to manage multiple tasks and prioritise effectively
• Confident using Microsoft Office and administrative systems

Additional Information

• This role is subject to an enhanced DBS check
• The position is exempt from the Rehabilitation of Offenders Act
• You will be expected to maintain confidentiality and adhere to safeguarding practices
• Commitment to equality, diversity, and inclusive working practices is essential

How to Apply

Please submit your CV via CV Library to be considered for this opportunity.