Job Description:

A leading Facilities Management and Property Maintenance Service is looking for a proactive and hands-on Arena Supervisor to support the Regional Manager in the day-to-day running of multiple sites. This is a varied role combining operational supervision, staff management, quality control, and client-facing responsibilities.

The successful candidate will play a key role in maintaining service standards, supporting teams across several locations, and ensuring sites remain fully compliant and operating efficiently.

Key Responsibilities:

• Support the Regional Manager with the day-to-day management of cleaning operations across multiple sites
• Carry out regular site visits, inspections, and quality audits
• Assist with the recruitment, onboarding, and training of cleaning staff
• Conduct return-to-work meetings, welfare checks, and general employee support
• Manage and monitor stock levels, placing orders as required
• Ensure all sites meet health & safety and company compliance standards
• Support with rota planning and provide cover solutions where required
• Build positive relationships with clients and act as a point of contact on site
• Identify areas for improvement and help drive service performance

Requirements:

• Previous experience in a Cleaning Supervisor, Area Supervisor, Area Manager, Facilities Supervisor, Soft Services Supervisor, or similar role
• Experience managing teams across multiple sites
• Confident carrying out audits, inspections, and quality checks
• Strong organisational and communication skills
• Ability to work independently and manage priorities effectively
• Full UK driving licence essential
• Flexible approach to working hours, including supporting morning and evening contracts when required

What We're Looking For:

• A hands-on supervisor who leads from the front
• Strong people management and recruitment experience
• Excellent attention to detail and high standards of service delivery
• Reliable, professional, and customer-focused
• Comfortable travelling between sites and working in a fast-paced environment

This is an excellent opportunity for an experienced supervisor looking to step into a broader operational role with genuine responsibility and progression opportunities.