Job Description:

TITLE: Customer Service Administrator | Temporary

LOCATION: Exeter, Devon

SALARY: £13.85 Per Hour

DURATION: 6 months

HOURS: Monday to Friday 8.00am - 4.30pm or 8.30am - 5.00pm

BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include:

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Online timesheets
• A dedicated consultant as an additional layer of support

THE COMPANY: Our client, a well-established agricultural company located just outside of Exeter, is on the lookout for a motivated Customer Service Administrator to join their small and friendly team.

We are seeking a highly organised and customer-focused Administrator to provide essential support across customer service, order processing, product management, and transport operations, helping to ensure the smooth day-to-day running of the business.

DUTIES INCLUDE:

• Provide customer service and administrative support to ensure the smooth day-to-day running of the business.
• Handle customer and sales team enquiries via telephone and email, processing orders efficiently and directing enquiries where required.
• Set up new customer accounts, maintain accurate records, and manage orders through internal systems while liaising with suppliers and manufacturing facilities.
• Maintain product information on company systems and support the introduction of new products and formulations.
• Assist with transport administration when required, ensuring delivery schedules and driver paperwork are accurate and up to date.
• Provide cover and support for colleagues as needed, demonstrating flexibility and a team-focused approach.

KEY SKILLS AND EXPERIENCE REQUIRED:

• Previous experience in a customer service, administration, or office support role.
• Strong communication skills with a professional and friendly telephone manner.
• Excellent attention to detail, accuracy, and organisational skills.
• Good IT skills, including Microsoft Word and Excel. Experience using order processing or CRM systems would be beneficial.
• Ability to work independently and as part of a team, with a flexible and proactive approach.
• Comfortable working in a fast-paced environment and managing a varied workload.

HOW TO APPLY:

If you're excited about this opportunity and believe you'd be a great fit, we want to hear from you! Please apply online, send your CV to (url removed), or give Georgie or Georgia a call at (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.