Job Description:

Lisa Wright Recruitment is excited to announce an opportunity for a Customer Service Administrator to join a market-leading company located in Alconbury, Cambridgeshire. This is a fantastic chance to work in a supportive, friendly team environment with a company at the forefront of its industry.

This is a fixed term contract until the end of September 2026.  After an initial 5 week training period, you will have the opportunity to work hybrid - 2 days office based and 3 days remote.

Key Responsibilities of the Customer Service Administrator:

• Answering inbound customer calls professionally
• Taking and processing customer orders efficiently
• Managing customer returns
• Addressing customer account queries
• Ensuring the computer system is updated consistently

To be considered for the Customer Service Administrator role, you will need:

• A basic knowledge of MS Office
• Excellent interpersonal and communication skills
• High attention to detail and accuracy
• Strong ability to build lasting relationships with customers and colleagues
• A professional telephone manner

Additional Role Information:

• Hours: Monday to Friday, between 8:00 AM – 5:00 PM.
• Location: Alconbury, Cambridgeshire. Own transport is essential due to the location. Easily accessible from Peterborough and Huntingdon.

If you’re looking for a Customer Service Administrator role in Alconbury, Cambridgeshire, and meet the qualifications, we want to hear from you! Click apply now to take the next step in your career.